LiveCareer-Resume

fc associate i resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Fluent in three languages,English,French, and Arabic
  • Proficiency in Microsoft Office including Word,Excel, and Power Point.
  • Good time management,Organizational skills.
  • Excellent organizational skills.
  • Ability to manage multiple concurrent deadlines.
  • Exceptional attention to detail.
  • Ability to delegate tasks to manage workload.
  • Building Customer Loyalty
  • Improving Customer Experience
  • Excellent presentation and negotiation skills.
  • Creative problem solver.
Experience
FC Associate I, 09/2021 to Current
Hyland SoftwareAtlanta, GA,
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
  • Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
  • Verified items correctly matched to sales check for packing and shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • receiving and processing incoming stock and materials, picking and filling orders from stock, and Packing items for shipment.
  • Accepted, processed and filled orders quickly and accurately.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Teacher, 09/2018 to 04/2020
Hyland SoftwareLansing, MI,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Helped students build learning and study skills to achieve educational goals.
  • Monitored student progress using exams and assignments to check for thorough understanding.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Worked with parents, administrators and counselors to develop improvement plans for struggling students.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Taught students subject-specific material, learning strategies and social skills.
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
  • Administered lessons left by teacher to keep students on schedule.
Teacher, 01/2015 to 06/2017
Rich Products CorporationAndover, IL,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Differentiated instruction according to student ability and skill level.
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Taught students to exercise problem solving methodology and techniques during tests.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Developed lessons, activities and materials to cover all required course material.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Planned, directed and monitored field trips to maintain student safety and promote learning.
  • Organized supplies, including art and musical resources, to foster creative and welcoming classroom environment.
Customer Service Representative, 01/2012 to 12/2014
Bazzar BeautyCity, STATE,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Interviewed customers regarding Product issues and reported feedback to management team.
Education and Training
Early Childhood Diplomat: , Expected in 12/2016 to Ministry of Education And Technical Education - Morocco,
GPA:
Bachelor Degree: Law And Legislation, Expected in 07/2016 to University Ibn Zohr - Morocco,
GPA:
High School Diploma: , Expected in 07/2012 to Faissal Ibn Abdel Aziz High School - Morocco,
GPA:

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Resume Overview

School Attended

  • Ministry of Education And Technical Education
  • University Ibn Zohr
  • Faissal Ibn Abdel Aziz High School

Job Titles Held:

  • FC Associate I
  • Teacher
  • Teacher
  • Customer Service Representative

Degrees

  • Early Childhood Diplomat
  • Bachelor Degree
  • High School Diploma

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