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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hello my name is Jessica Claire and I am a Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities.

I also have a history of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals.

I am a very dependable team player with solid background in fulfillment,Highly productive, organized and efficient with the stamina to stand or walk for long hours.

I am a Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.

Skills
  • Product selection
  • Order picking abilities
  • Order status updating
  • Package verification
  • Pallet jack experience
  • Shipping and receiving
  • Product packaging
  • Able to lift 100 pounds
  • Stockroom procedures
  • Materials transport
  • Boxing and labeling
  • Heavy lifting
  • Mentoring and training
  • Safety methods
  • Loading and unloading
  • Dependable and reliable
  • Adaptive team player
  • Workload priorities
  • RF scanning devices
Experience
03/2021 to Current
FC Associate Amazon.Com, Inc. Hebron, KY,
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Placed products on conveyors for final wrapping and shipment.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Operated forklifts and pallet jacks in accordance with established safety requirements.
  • Read tickets accurately to pick out important information and correctly complete orders.
01/2020 to 01/2021
Guest Service Leader Kwik Trip, Inc. Denver, IA,
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.
  • Greeted arriving guests to provide assistance and facilitate check-ins.
01/2020 to 01/2021
Cashier Assistant Vail Resorts Arvada, CO,
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Prepared special orders for shipment.
  • Monitored exits for security issues.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Distributed new merchandise efficiently to different departments.
01/2018 to 01/2020
Cashier Assistant Vail Resorts Glenwood Springs, CO,
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
Education and Training
Expected in 08/2015
GED:
Grafton High School - Grafton, MA
GPA:

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Resume Overview

School Attended

  • Grafton High School

Job Titles Held:

  • FC Associate
  • Guest Service Leader
  • Cashier Assistant
  • Cashier Assistant

Degrees

  • GED

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