Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
Skills
Materials transport
Stockroom procedures
Freight operations
Time management
Team management
Problem resolution
First Aid/CPR
Project organization
MS Office
Inventory management
RFI Scanners
Relationship development
Team building
Customer service
Business operations
Experience
01/2018 to Current
FC AssociateAmazon.Com, Inc. – Virtual Location - Tennessee, TN,
Trained and mentored new associates on responsible and customer-focused receiving, picking and packing functions and reported progress to supervisor.
Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
Stocked and rotated products, supplies and paper goods.
Used RF scanner to pick items from bins and complete orders.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Packaged items with appropriate materials to prevent damage during shipping.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
04/2014 to 11/2019
Store ManagerMusic And Arts – Darien, IL,
Coordinated sales reports, reconciled accounts and made bank deposits.
Prioritized sanitation, safety and health standards in work areas.
Fostered healthy team environments to promote collaboration and boost productivity.
Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
Resolved customer problems by investigating issues, answering questions and building rapport.
Assumed positions of associate and assistant manager before promotion to store manager.
Addressed customer inquiries and resolved complaints.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
Created attractive store displays to generate customer interest and boost sales.
Conducted evaluations of hardware and software solutions and products from diverse vendors to develop estimates, negotiate contracts and make effective selections.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
06/2015 to 11/2017
Lube TechnicianJerry Seiner South Jordan – South Jordan, UT,
Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Reviewed completed work and road-tested vehicles.
Completed system diagnostics and full automotive troubleshooting and testing.
Examined vehicles to estimate repair costs and obtained customers' approval to perform repairs.
Checked all fluids and maintenance-related parts and topped off or replaced as needed.
Installed batteries, shock absorbers and exhaust systems.
Ordered parts to maintain inventory levels, effectively decreasing wait times on repairs.
Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
Changed oil, transmission fluid and filters in vehicles.
Participated in factory-sponsored training classes to remain up-to-date with industry trends.
Communicated with customers regarding status of service work and estimated timeframe for completion.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Drained motor oil, changed oil filters and greased chassis fittings.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
Documented technical and system work performed for each vehicle on repair order.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Maintained tools, test equipment and materials, keeping all work areas organized.
Education and Training
Expected in 06/2012
High School Diploma: Alhambra High School - Phoenix, AZ GPA:
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