Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Motivated FC Associate with 2 years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service. Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering 5 years of related experience. History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 90 pounds. Energetic professional gifted at analyzing issues on service calls and finding effective solutions. Courteous and cordial with expertise in building client rapport. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

  • Product packaging
  • Able to lift 90 pounds
  • Pallet jack experience
  • Shipping and receiving
  • Package verification
  • Order status updating
  • Order picking abilities
  • Product selection
  • Communication
  • Relationship building
  • Supervision
  • Project planning
  • Issue resolution
  • Quality control
  • Money Management
  • Customer Service
  • Time Management
  • Experience in leadership
  • Basic math
  • Device configuration
  • Troubleshooting abilities
  • Safety awareness
  • Using instruments
  • Friendly, positive attitude
  • Product and service knowledge
  • Marketing tactics
  • Training and development
  • Customer relations
08/2020 to Current
FC Associate Amazon.Com, Inc. Thornton, CO,
  • Mastered complete production flow to allow effective service anywhere, troubleshot flow or machinery issues and strictly adhered to safety, quality and production standards.
  • Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
06/2019 to 12/2020
Associate Colliers International Orlando, FL,
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance.
  • Answered incoming telephone calls to provide store, products and services information.
  • Acted as point of contact for internal and external customers across departments.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Wrote reports outlining results to facilitate management decision making.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Defined appropriate metrics and measurements to drive results.
06/2017 to 10/2020
Associate Colliers International Palm Beach Gardens, FL,
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Acted as point of contact for internal and external customers across departments.
  • Audited and reconciled electric facility information for contractors and company crew members to continue organizational function.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Tutored up to 10 students each semester in Technology awareness in the lunch room cubical.
Education and Training
Expected in 06/2020
High School Diploma:
Mansfield Timberview High School - Arlington, TX

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Resume Overview

School Attended

  • Mansfield Timberview High School

Job Titles Held:

  • FC Associate
  • Associate
  • Associate


  • High School Diploma

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