Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Reliable and organized leadership with 2 years of experience leveraging excellent time management and quality assurance skills in leadership positions. Proficient in operation of standard warehouse equipment and committed to facilitating team productivity. Multifaceted Fulfillment Supervisor excited to transition into a new position. Responsible and reliable with over 2 years of experience in optimizing the delivery of goods to customers. Adept at coordinating logistics, processing orders and collaborating with delivery stakeholders. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

  • Microsoft Office
  • Product Tagging and Categorization
  • Cleaning and Sanitizing
  • Shelving and Storage
  • Customer Relationships
  • Verbal and Written Communication
  • Proficient in Microsoft Office
  • Merchandising and Display
  • Cash Register Operations
  • Inventory Recordkeeping
  • Motivated Team Player
  • Order Fulfillment
  • Strong Attention to Detail
Work History
FC Associate, 09/2021 to Current
Amazon.Com, Inc.Moreland, GA,
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Read and analyzed work orders to verify consistency with merchandise information.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Followed procedures at all times for personal and team safety.
  • Followed orders precisely for correct items, sizes and quantities.
Night Auditor, 05/2019 to 07/2021
Fisher Island ClubMiami Beach, FL,
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reported financial data and updated financial records in ledgers and journals.
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive and welcoming.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
Shift Leader, 05/2019 to 05/2020
Chick-Fil-ALoganville, GA,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Created incentive programs and contests to support and award top performers.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Enforced company policies and regulations with employees.
  • Engaged prospects and customers through trade shows, seminars and workshops.
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
High School Diploma: , Expected in 05/2014
Lincoln County High School - Lincolnton, GA

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School Attended

  • Lincoln County High School

Job Titles Held:

  • FC Associate
  • Night Auditor
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  • High School Diploma

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