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fc associate resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Motivated FC Associate with 1 year of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service. Proficient in adhering to company policies and procedures while pricing merchandising to achieve business objectives. Successful at performing audits on sales, refunds and disbursements with accuracy. Methodical and focused professional skilled in performing price tag replacements and updates. Hardworking and strong individual with extensive knowledge of FC warehouse organizations. Resourceful worker with training in Microsoft use. Proven history of reorganizing processes for increased productivity. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Diligent manager possessing superior work ethic, friendly demeanor and 1 year of experience. Customer-focused employee with commitment to quality assurance. Skillful in receiving, inspecting and logging products and maintaining cleanliness of storage areas. Detail-driven Order Filler with experience working for several large marketing companies. Looking for similar position where attention to detail, exemplary packing skills and inventory tracking knowledge will be put to good use. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 100 pounds.

Skills
  • Invoice Verification
  • Merchandise Inspections
  • Pulling and Preparing Orders
  • Sorting and Organizing
  • Shipment Preparation
  • Customer Service
  • Teamwork and Collaboration
  • Excellent Communication
  • Heavy Lifting
  • Safety Regulations Adherence
  • Loading and Unloading Vehicles
  • Shipment Receiving
  • Attention to Detail
  • Staff Training
  • Data Entry
  • Safety Procedures
  • Shipping and Receiving
  • Willing to Learn
  • Work Prioritization
  • Pallet Jack Experience
  • Issue Resolution
  • Friendly and Courteous
  • Able to Lift 100 Pounds
  • Relationship Building
  • Punctual and Reliable
  • Team Leadership
  • Inventory Auditing
  • Package Verification
Experience
11/2021 to Current
FC Associate Amazon.Com, Inc. Waco, TX,
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Mastered complete production flow to allow effective service anywhere, troubleshot flow or machinery issues and strictly adhered to safety, quality and production standards.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Assisted management with ship dock duties.
  • Assisted management with CPT packages during peak periods to meet quotas.
08/2021 to 11/2021
Patient Transporter Deaconess Health System Owensboro, KY,
  • Provided patient transport using various equipment and adhered to safety protocols.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Relayed discrepancies, patient condition or special information regarding patient to appropriate personnel.
  • Used two-way radio phone for communication, notifying dispatch of delays in transport.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Used mobility devices to transport patients.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
02/2021 to 06/2021
Amazon Courier Dodge's Paragould, AR,
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Sorted parcels according to delivery route.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Maintained adherence to stringent delivery deadlines.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
01/2018 to 06/2019
Assistant Store Manager 7-Eleven, Inc. Lombard, IL,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Examined merchandise to correctly price and display products.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
08/2016 to 08/2017
Bakery Associate Sam's Club City, STATE,
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
Education and Training
Expected in 05/2024 to to
Associate of Applied Science: Nursing
Schoolcraft College - Livonia, MI
GPA:
Expected in 06/2015 to to
High School Diploma:
John F. Kennedy High School - Taylor, MI,
GPA:
Accomplishments
  • Led team to achieve Eagle moment, earning recognition from upper management and financial reward.
  • Promoted from FC associate to PG, in less than 12-months
  • Promoted to Learning Ambassador due to ambition and hard work.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Schoolcraft College
  • John F. Kennedy High School

Job Titles Held:

  • FC Associate
  • Patient Transporter
  • Amazon Courier
  • Assistant Store Manager
  • Bakery Associate

Degrees

  • Associate of Applied Science
  • High School Diploma

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