FC Associate Resume Example
Agile Fulfillment Supervisor with success maintaining shipping and receiving department and safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols. Adept at conducting inventorying duties, maintaining warehouse and handling all distribution operations by initiating, coordinating and enforcing personnel policies and procedures. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 20 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Personable Customer Service professional offering over 1 years of experience resolving account and service concerns customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Hardworking Customer Service Representative with 4 years of experience working with service. Trained in project and time management with extensive knowledge of promote new item and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in store industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Forward-thinking Manager with 3 years of project management experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
- Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Unloaded incoming trucks and properly staged inventory for processing.
- Read and analyzed work orders to verify consistency with merchandise information.
- Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
- Drove customer satisfaction by successfully completing all returns within [Timeframe] timeframe from receipt in fulfillment department.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Devised and published metrics to measure organization's success in delivering world class customer service.
- Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Spearheaded customer satisfaction survey and analyzed results to make action plans.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Quickly and accurately counted drawers at start and end of each shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
- Prepared beverages and filled food orders for customers.
- Conducted inventory counts by adding each item in stock and documenting in [System].
- Used POS system to enter orders, process payments, and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
- Continuing education in early childhood education
- Order picking skills
- Shipping and receiving
- Order execution
- Product selection
- Physical stamina
- Loading and unloading
- Staff Scheduling
- Correct labeling
- Inventory audits
- Order fulfillment
- Report preparation
- Complaint resolution
- Inbound and Outbound Calling
- Retail materials management
- Shipping procedures understanding
- Business planning
- Strategic Planning
- Staff Management
- Accurate Money Handling
- Inventory controls
- Team Leadership
- Scheduling
- Team Development
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Completeness
- Length
- Measurable results
Resume Overview
School Attended
- Central Piedmont Community College
- John Jay School High For Law
Job Titles Held:
- FC Associate
- Shipping and Receiving Clerk
- Customer Service Manager
- Customer Service Cashier
Degrees
- No Degree , Early Childhood Education
High School Diploma , 06/2003
Similar Resumes
