fc associate 1 resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated Associate with 10 years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service I am detail oriented and have the ability to work in a team environment. Bringing a strong work ethic and excellent organizational skills to any setting, balancing customer needs and company demands. Exciting to begin new challenge with successful team.
Skills
Safety driven
Strong organization skills
Multi-tasker
Fluent in English and Spanish
Adaptable
Organized
Microsoft proficiency
Perform well in high-demand, fast-paced environments
Leadership skills
Experience
10/2019 to CurrentFC Associate 1Marriott International | Walnut Creek, CA,
I am a problem solver I make sure inventory can be propertly received, that way it can be processed and shipped out of our facility.
In the COVID area as a back-up PA I make sure to check in associates, labor track them and prepare them for their schedule COVID tests, sanitize frequently after each testing each individual, make sure that all completed tests are processed and sent out for UPS pick up, communicate often with the COVID Test Communication group and senior managers, encouraging associates to get tested on the group. At times I manage the whole area by myself.
Work with the social distancing team as a POC (point of contact) helping with CDC guidelines following Amazon's safety protocols which are face coverings, social distancing of six feet and temperature checks before entering the building, conducted safety floor audits, schedule associated daily to their designated areas.
Showed members how to complete exercises and use wrapping machines properly and safely.
RF scan and lifted materials of varied weights on a regular basis from conveyors then palletized and load docks.
Utilized pallet jacks to move items.
Prepared pallets for shipping by shrink-wrapping and labeling.
Palletized merchandise for easy movement to sales floor locations.
Operate pallet jacks to move materials.
Assembled containers.
As an ambassador I trained and mentored new associates in my department to promote efficiency work.
Assist recruiting, as necessary, with new hire orientations.
Monitor training and coached new hires for improvement, engage.
Trained and mentored new associates (up to 10 at the same time) and performed evaluations and audits the first two in half days of their work.
Present a power point to new hires on hazmat and safety rules of the company.
09/2018 to 08/2019Picker PackerPenumbra Inc. | Dallas, TX,
Used RF scanner to pick items from bins and complete costumer orders.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Labeled pallets with the correct information for storage in correct locations within warehouse.
Placed products on conveyors for final wrapping and shipment.
Worked in the receiving department
Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
Received incoming product deliveries and relocated to storage shelves or bins according to product categories.
10/2016 to 03/2017Call Center OperationFalken Tire Corporation | City, STATE,
Handle more than 60 incoming calls per day.
Greeted customers, answered general questions and directed to appropriate locations.
Maintained professional tone at all times, including during peak rush hours.
Answered calls to help customers with providing tracking numbers or giving them the status of their orders.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Managed customer expectations by clarifying needs, identifying options and recommending our products.
02/2015 to 11/2015Quality Control2AM Group | City, STATE,
Trained new hired employees by explaining company procedures, job duties and performance expectations, and monitor and report individual performance.
Audit everything that was picked making sure the correct quantity, and no damage or overages were made before sent out.
Create labels then place it on the product taking them to their final assigned location.
Trained and mentored new associates on responsible and customer-focused receiving, picking and packing functions and reported progress to supervisor.
Pick product from bins and shelves and give items to packers so that way they get packed.
Palletized merchandise for easy movement to sales floor locations.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Education and Training
Expected in to to High School Diploma | AB Miller High School, Fontana, GPA:
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