fc associate 1 resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering one year of related experience.

  • Order picking abilities
  • Fluent in Spanish
  • Work ethic
  • Problem resolution
  • Multitasking
04/2020 to Current
FC Associate 1 Addus Homecare Corporation Divide, MT,
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
02/2019 to Current
HHA Addus Homecare Corporation Dover, OH,
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Improved patient outlook and daily living through compassionate care.
  • Planned optimal meals based on established nutritional plans.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
11/2018 to 01/2020
HHA Addus Homecare Corporation Du Bois, PA,
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Documented client progress in charts and logbooks.
  • Coordinated and engaged in community outreach and local events to educate on chronic illness, at-home care and preventative self-exams.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
06/2015 to 12/2019
HHA Trek Bikes Cherry Hill, NJ,
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
09/2012 to 11/2014
Retail Sales Associate Nvr, Inc. Cincinnati, OH,
  • Supervised external branding strategies for purpose of single message output.
  • Devised data collection processes and procedures, including surveys, polls and questionnaires.
  • Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
  • Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.
  • Assessed consumer needs and buying habits to identify potential markets and product demand variables.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
01/2010 to 11/2012
Sales and Marketing Representative Expeditors International Of Washington, Inc. Austin, TX,
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Handled customer inquiries promptly and efficiently, serving as point-of-contact between teams and departments for consistency.
02/2007 to 11/2010
Billing Clerk Brooklyn Care Works City, STATE,
  • Developed strong professional rapport with vendors and clients.
  • Handled past due accounts, including collections and status reports.
  • Executed account updates and noted account information in company data systems.
  • Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
Education and Training
Expected in
General Education Diploma - ,
Expected in
Health Coach Certificate - ,
Expected in
Home Health Aide Certificate - ,
Expected in
: Physical Therapy Aide Certificate
La Guardia Community College - Queens , NY

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Resume Overview

School Attended

  • General Education Diploma
  • Health Coach Certificate
  • Home Health Aide Certificate
  • La Guardia Community College

Job Titles Held:

  • FC Associate 1
  • HHA
  • HHA
  • HHA
  • Retail Sales Associate
  • Sales and Marketing Representative
  • Billing Clerk


  • Some College (No Degree)

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