FC Associate Resume Example
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Skills
- Product selection
- Package verification
- Decision-making
- Training & Development
- Time management
- Reliable and trustworthy
- Cleaning and sanitizing
- Safe food handling
- Health code compliance
Education and Training
06/2015High School Diploma: Colegio AdventistaCity
FC ASSOCIATE
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Experience
Amazon.Com, Inc. - FC AssociateEastvale , CA03/2021 - Current
- Trained and mentored new associates on responsible and customer-focused receiving, picking and packing functions and reported progress to supervisor.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
Hei Hotels & Resorts - HostessPasadena , CA11/2020 - 02/2021
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Assisted by taking guests drink orders.
- Offered preferred tables and other special accommodations to VIP customers.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Leveraged to collect reservation information and communicate updates to guests.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Tracked seated guests and available seating using.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Answered telephone to provide dining information and take party reservations.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Answered customers' questions about hours, seating, current wait time and other information.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Checked dining and serving areas every to verify proper cleanliness and readiness for guests.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Monitored dining area to assess server capacity and estimate wait times.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Helped to plan and execute parties for more than guests, including coordinating menus and preparing tables.
- Answered questions about food and order statuses for waiting customers.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Notified server after seating parties in section to facilitate prompt service.
Vail Resorts - Kitchen Staff MemberAspen , CO05/2018 - 08/2020
- Moved smoothly between different cooking stations to assist with meal preparations.
- Assisted cook team by preparing basic items such as sandwiches and salads.
- Adhered fully to kitchen standards, including required portion sizes, individual recipe instructions and safe food handling procedures.
- Cleaned and sanitized frequently to maintain health code standards.
- Readied ingredients such as vegetables and garnishes for meals.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Maintained order and cleanliness of work areas to conform with health codes.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Restocked pantry with nonperishable food items to prevent stock from running low.
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Colegio Adventista
Job Titles Held:
- FC Associate
- Hostess
- Kitchen Staff Member
Degrees
- High School Diploma :
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