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executive secretary resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

The objective is to obtain a career in management with a government agency where I can exercise my knowledge and skills while further enhancing my abilities as we exceed the goals and objectives of the organization. A forward-thinking executive assistant with over 26 years of experience in government environments. Handles operational and administrative requirements. Hardworking, loyal, and dependable with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service.

Skills
  • Proficient in investigating, and supervising
  • Proficient in Microsoft Office, Excel, PowerPoint, Outlook, etc.
  • Spreadsheet Creation
  • Data Research and Compilation
  • Video Conferencing
  • Invoice Preparation
  • Administrative Support
  • Customer Service
  • Correspondence and Memos
  • Verbal and Written Communication
  • Supply Ordering
  • Travel Arrangement Coordination
  • Recordkeeping and Documentation
  • Meeting Agenda Preparation
  • Administrative Oversight
  • Executive Schedule Management
  • Decision Making
  • Problem-Solving
  • Conflict Resolution
  • Payroll Processing
  • Honest and Dependable
  • Reliable and Responsible
Education and Training
Barry University Miami, FL, Expected in 08/2025 Bachelor's : Public Administration - GPA :

Nominated and Accepted the Barry University's Honor Society for Spring 2022 and Fall A 2022 Terms.

  • [Spring 2022] GPA 3.47
  • [Fall 2022] GPA 4.0
Florida International University Miami, FL Expected in 10/2017 Certificate : Supervisory Leadership Development Workshop Series - GPA :
The Performance Institute Arlington, VA, Expected in 03/2004 Knowledge Assistant Certificate : Advancing the Careers of Government Admin. Asst. - GPA :
Miami Central Senior High School , Expected in 06/1990 High School Diploma : - GPA :
Experience
University Of Utah - Executive Secretary
Layton, UT, 04/2007 - Current
  • Manages and monitors the Assistant Director’s work and personal schedules;
  • Supervises 9 clerical staff members;
  • Responsible for proofing/editing agenda items to go before the Board of County Commissioners Board and Committee Meetings;
  • Prepares/approves memorandums, bulletins, special notices, disciplinary action reports (DAR), and travel requests for processing;
  • Coordinates and schedules meetings prepare working spreadsheets, prepares the payroll, investigates complaints, etc., for the Assistant Director of Bus Services, General Superintendents of Bus Operations and Bus Maintenance
  • Assist the Assistant Director with investigating internal and external complaints.
  • From 2016-2019 I acted as the assistant to the Project Manager ajor role in the beginning stages of the Compressed Natural Gas (CNG) construction project by assisting the Project Manager in all aspects of the project including monitoring the construction and bus delivery schedules.
  • Assist the Assistant Director with the Electric Bus project including scheduling meetings, and preparing letters to the contractor.
  • Prepared and updated office records and accounts according to executive and management needs.
  • Controlled and managed document processes by reviewing files, records, and critical information to confirm the accuracy and compliance with the County's policies and procedures.
  • Scheduled travel reservations for staff, researched and booked hotel, flight, and ground transportation.
  • Collected and analyzed information to produce concise reports.
  • Participated in frequent communication with other administrative team members in human resources, finance, public works, and the board of county commission departments on special projects and events.
  • Supervised executive and management calendars while allocating tasks to the administrative support team for smooth operational flow.
  • Executed special objectives and projects in response to executive and management team member requests.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established policies and procedures.
  • Updated and implemented administrative and executive support policy changes.
Cincinnati Public Schools - Senior Executive Secretary
Cincinnati, OH, 08/2004 - 04/2007
  • Reported directly to the Director of Miami-Dade Transit; Managed and monitored the Director’s work schedule;
  • Supervised approximately 40 clerical staff;
  • Responsible for proofing/editing agenda items to go before the Board of County Commissioners Boards and Committees;
  • Managed the director's calendar and prepared meeting agenda and materials.
  • Prepared and updated office records and accounts according to internal and external clients, and executive and management needs.
  • Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and compliance with company policies and procedures.
  • Facilitated internal communication by distributing information and scheduling presentations.
  • Opened, sorted, and responded to routine correspondence on behalf of the Director.
  • Coordinated meetings and work schedules for staff teams and executives.
  • Collected and analyzed information to produce concise reports.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports, and documents.
  • Participated in frequent communication with the Mayor's Office, Board of County Commissioner members and staff, executive team members, human resources, finance department, and other departments on special projects and events.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Coordinated executive and senior management vacation, day-to-day meetings, and travel schedules.
  • Delivered optimal administrative, customer service, and case management support.
Dade County - Commissioner Aide
City, STATE, 11/1996 - 08/2004
  • Reported directly to the Chair of the Miami-Dade Board of County Commission
  • Delegated work to staff, setting priorities and goals.
  • Managed and monitored the Commissioner’s work and personal calendars
  • Edited and approved agenda items for the Chair’s final approval before the Board of County Commissioners meetings, reviewed items from other commissioners, to be included on the agenda
  • Prepared letters, memorandums, payroll, etc
  • Attended transportation and housing conferences in different states to gain vast knowledge to recommend enhancements to the current procedures in Miami-Dade County.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Oversaw workforce schedules and allocated resources to achieve project goals.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established policies and procedures.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Organized community events to benefit the Chair's constituents.
Activities and Honors
  • National Society of Leadership and Success, the national honor society at Barry University where you must maintain a GPA average of 3.5 or higher
  • Project Assistant Coordinator of the Heroes Helping Heroes Project, a joint project with the Miami-Dade County Department of Transportation and Public Works (DTPW), University of Miami, Jackson Memorial Hospital, and OneBlood, Inc. (2020 - current)
  • Project Coordinator of Miami-Dade DTPW Bus Services Mammogram Campaign (December 2022 - current)

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Resume Overview

School Attended

  • Barry University
  • Florida International University
  • The Performance Institute
  • Miami Central Senior High School

Job Titles Held:

  • Executive Secretary
  • Senior Executive Secretary
  • Commissioner Aide

Degrees

  • Bachelor's
  • Certificate
  • Knowledge Assistant Certificate
  • High School Diploma

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