Highly organized and detail-oriented [Job Title] with more than [Number] years of experience supplying thorough, organized administrative support to senior executive team. Key support team member for events, shareholder activities and travel arrangements. Excellent track record managing administrative team. Smooth and efficient [Job Title] with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Driven and resourceful Administrative professional with [Number]+ years of experience supporting work of high-achieving [Job title]s. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Enterprising Senior Executive Administrator with [Number] years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
- Documentation and reporting
- Master calender management
- Travel coordination
- Spreadsheet Creation
- Schedule Management
- Business writing
- Business administration
- Mail handling
- Report analysis
- Strategic Planning
- Project planning
- Multi-line phone proficiency
- [Number] WPM typing speed
- Bookkeeping
- Advanced MS Office Suite
- Filing and data archiving
- Clerical
- Multitasking abilities
- Good listening skills
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Naperville, IL, 01/2003 - 07/2015
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Carefully transcribed phone messages and relayed to appropriate personnel within [Number] minutes of each call.
- Investigated topics such as [Type] and produced concise summaries for [Job title] use.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Handled all scheduling for [Job title]'s calendar and prepared meeting agenda and materials.
- Organized and updated schedules for more than [Number] [Industry] executives.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Worked with senior management to initiate new projects and assist in various processes.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Accomplished special objectives and projects according to requests from board members.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
City, STATE, 08/2008 - 12/2014
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Facilitated development of program structure within classrooms to formulate and implement [Type] goals.
- Maintained program files, records, databases and websites to gather research and prepare and submit [Type] reports.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Maintained energy and enthusiasm in fast-paced environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Handled [number] calls per [timeframe] to address customer inquiries and concerns.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for meetings.
City, STATE, 01/2001 - 12/2014
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Recorded inventory sales into organization's weekly income report.
- Evaluated report data to proactively adjust and enhance [Type] operations.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Achieved [Number]% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
- Executed regular process updates to reduce discrepancies and enhance scheduling across [Type] calendars and programs.
- Prepared and recommended long-range plans for development of [Type] department.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team of [Number] associates.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
- Propelled continuous improvements and strategically capitalized on current market trends, resulting in [Result].
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Conducted monthly inventories of raw materials and components on work floor.
- Approved regular payroll submissions for [Number] employees within [Software].
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Directed staff of [Number] personnel and managed budget totaling $[Amount] annually.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at [Number] facilities.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- National Association of Social Workers
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School Attended
- International College
- Southwest Florida College Of Business
Job Titles Held:
- Executive Secretary
- Director of Early Learning Facility
- Partner and Manager of Operations
Degrees
- Bachelor of Science
- Associate of Science
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