Executive Secretary Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Conscientious and deadline-oriented Executive Assistant with 15 years of experience optimizing productivity, efficiency and service quality of administrative oversight. Highly dependable, ethical and reliable with proficiency in Microsoft office 365 and document management, effective team leader that handles strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service while interacting with all levels of organization and outside organizations/individuals.

  • Travel administration
  • Technologically savvy
  • Proper phone etiquette
  • Social media knowledge
  • Professional and mature
  • Database management
  • Event coordination
  • Recordkeeping and bookkeeping
  • Sensitive material handling
  • Budgetary Planning
  • Invoicing and billing
  • Senior leadership support
11/2019 to Current Executive Secretary Naperville Community Unit School District 203 | Naperville, IL,
  • Performs budget/accounting and human resource management support functions.
  • Prepares spreadsheets and databases on a variety of administrative matters.
  • Review/analyzes administrative policies, clarifies complex guidelines, make recommendations to higher level staff for changes to administrative policy.
  • Attended conferences in person and via e-conference format to represent organization and executives.
  • Coordinated executive's daily calendar and planned appointments and events.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Supervised executive calendars while allocating tasks to administrative support team for smooth operational flow.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Set up meeting event logistics for senior management, including executives and board of directors.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Entered customer updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Helped organize creative assets, including copywriting text for digital use and preparing videos for social media distribution.
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.
07/2016 to 11/2019 Secretary New York Presbyterian | New York, NY,
  • Planning, scheduling, communication (direct, phone, email), Microsoft Office, and specialized software and databases.
  • Uphold and monitor progress of contract assignments while coordinating internal/external funds to achieve goals and objectives of new and existing, and upcoming projects.
  • Compute the need for and establish and/or adapt administrative procedures and practices used in highly unfamiliar situations requiring deviation from standard administrative procedures.
  • Managing and Sustaining calendars and schedules for senior executives appointments, meetings, calls, conferences, and travel as well as work-related social and civic agenda and obligations, while maintaining various appointments and tracking and coordinating of special requests, coordinating and prepare complex travel arrangements and business itineraries.
  • Inventory management including office supplies, safety equipment, employee uniforms, and office supply materials.
  • Streamlined and maintain documentation, memoranda, correspondence, administrative reports, and tables.
  • Coordinate and maintain financial records for staff, uniforms, parking and purchase card requisitions while displaying excellent interpersonal skills and the ability to relay and communicate efficiently and effectively and, respectfully to all levels of management and personnel.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Built and maintained strong, productive relationships with vendors and suppliers.
  • Identified and implemented new processes and systems to reduce costs and increase efficiency.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Verified operation of equipment by completing preventative maintenance and troubleshooting malfunctions.
02/2006 to 07/2019 Administrative Assistant Cmc | Lufkin, TX,
  • Worked closely with internal/external staff assistants to schedule meetings and coordinate communication between Executives in a timely and efficient manner.
  • Deliver continuous and efficient transition between simultaneous projects and other matters while maintaining a high level of professionalism and timely follow through.
  • Served as a liaison working with all constituent groups and ensuring their understanding and compliance with organizational policies and procedures.
  • Prepare small purchase orders for equipment and maintain adequate supplies.
  • Performed troubleshooting of system and/or software problems encountered by coworkers, using a variety of diagnostic approaches.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Controlled building access by supplying key cards to employees and visitors.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Education and Training
Expected in Associate of Science | Delaware State University, Dover, DE GPA:

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Resume Strength

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Resume Overview

School Attended
  • Delaware State University
Job Titles Held:
  • Executive Secretary
  • Secretary
  • Administrative Assistant
  • Associate of Science

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