Accomplished Executive Assistant offering 20 years of administrative experience reporting to an Executive Vice President, Provost and other Executives.
*Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.
*Managed and coordinated multiple events.
*Test Site Administrator; administer LSAT, GRE and NBCC exams.
Highlights
MS Office (Word, Excel, PowerPoint, Access and Outlook).
Education
AMERICAN INTERNATIONAL COLLEGESpringfield, MAExpected in May 2014 ā āAssociate Arts: - GPA:
AMERICAN INTERNATIONAL COLLEGESpringfield, MAExpected in May 2017 ā āBachelor Arts: - GPA:Training Completed:
*SkillPath: "Managing Multiple Projects, Objectives and Deadlines"
*Fred Pryor: "The Exceptional Assistant" and "Successful Communication Skills for Women"
*Stephen R. Covey: "The 7 Habits of Highly Successful People"
Jessica Claire
Page. 4. - References
Accomplishments
Experience
Port Authority Of New York & New Jersey - Executive Secretary New York, NY, 01/2014 - Present
Provide secretarial assistance and administrative support to the Dean by serving on the Dean's Council;.
Provide leadership and mentoring to support staff across the School; coordinating daily activities of the office;.
Follow-up on projects and correspondences;.
Maintain calendar; schedule appointments, and make travel arrangements;.
Maintain and update appropriate databases and handbooks;.
Maintain program and course information, faculty agreements, and personnel information;.
Coordinate and perform a range of staff and/or operational support activities for the Office of the Dean.
Resolve and/or refer a range of administrative problems and inquiries.
Schedule and coordinate meetings, events, interviews, appointments, and/or other similar activities, which will include coordinating travel and lodging arrangements.
Develop, process, and distribute part-time faculty agreements and other personnel information to ten campuses.
Develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal and external reports.
Lead and train support staff throughout the School.
Coordinate all logistics for personnel searches throughout the School.
Work closely with Assistant Director of Administration to assist with attendance verification.
Run attendance reports as needed.
Collect Change of Grade forms for Dean's approval.
Collect all Degree applications.
Produce and mail out HST letters to students and forward to Registrar's office.
Maintain contracts for incomplete grades.
Coordinate New Student Orientation.
Register and enroll all new students.
Run enrollment reports, process change of schedule forms.
Input all courses into Section Master for each term.
Update course/instructor information as needed in Section Master.
Collect and maintain all files for all new students from Admissions.
Arkansas Food Bank - Executive Assistant Little Rock, AR, 01/2004 - 01/2013
Provide administrative support to the Provost.
Maintain Provost's calendar -- plan and schedule meetings, teleconferences and travel.
NegoJessicated favorable terms and pricing agreements with vendors, caterers and other providers for service at special events.
Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
Coordinate budget activities for office and manage departmental accounts payable activities, purchasing card reconciliations, travel/entertainment approval.
Serve as CORI administrator and process CORI reports for Health Science department.
Prepare, and compose correspondence, spreadsheets and other documents as needed.
Maintain employee files and typing of faculty contracts.
Manage office-filing systems, including organization of electronic files.
Quarterly typing of probation letters, academic and administrative dismissal letters and Deans list letters.
Monitor and submit monthly faculty payroll to Business office.
Coordinate preparations for events involving Academic Awards ceremony, Faculty Dinner ceremony and Commencement.
Jessica Claire
Page.
3.
Resume.
KEY PROGRAM INC - Assistant Administrative Supervisor City, STATE, 01/2000 - 01/2004
Managed and ran a small office in Pittsfield, MA with bi-weekly travel to Springfield main office.
Utilized information systems for meeting program standards established by KEY, Office for Child Care Services, Council on Accreditation and funding sources.
Prepared quarterly Continuous Quality Improvement documentation to include record review, consumer satisfaction survey data, critical incident review, program goal achievements, internal reviews and formal inspection, and performance indicator data.
Planned and implemented regional trainings in conjunction with Regional Supervisory Team and Clinical Team.
Worked closely with Personnel Department and Main Office to implement and adhered to Agency personnel policy and procedures.
Established and supervised regional systems to ensure accuracy in and timeliness of all personnel paperwork requirements to include payroll documents, hiring packets.
Performed visits to each residenJessical program to provide assistance with staff issues, client issues, program maintenance, CQI, oversee physical plant maintenance and inventory control.
Ensured that all vouchers and time sheets were completed accurately and submitted to the main office in a timely manner.
Previous experience includes administrative assignments for Berkshire Farm Center and Services for Youth (1998 to 2000) and Hillcrest Educational Services (1996 to 1998), based in Canaan, NY and Pittsfield, MA.
Skills
Academic, accounts payable, administrative, administrative support, schedule appointments, Agency, budget, bi, Maintain calendar, Child Care, color, Communication Skills, contracts, Council, client, databases, documentation, special events, filing, forms, hiring, information systems, inspection, instructor, inventory control, leadership, letters, logistics, MA, Director, Managing, meetings, mentoring, Access, Excel, mail, MS Office, Office, Outlook, PowerPoint, 2000, Word, Page, payroll, Personnel, pricing, purchasing, Quality Improvement, Reporter, secretarial, spreadsheets, Supervisory, coordinating travel, make travel arrangements, typing
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