Accomplished Executive Assistant offering 20 years of administrative experience reporting to an Executive Vice President, Provost and other Executives.
*Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.
*Managed and coordinated multiple events.
*Test Site Administrator; administer LSAT, GRE and NBCC exams.
MS Office (Word, Excel, PowerPoint, Access and Outlook).
09/2014 to Current
Executive SecretarySPRINGFIELD COLLEGE － Springfield, MA
Provide secretarial assistance and administrative support to the Dean by serving on the Dean's Council;.
Provide leadership and mentoring to support staff across the School; coordinating daily activities of the office;.
Follow-up on projects and correspondences;.
Maintain calendar; schedule appointments, and make travel arrangements;.
Maintain and update appropriate databases and handbooks;.
Maintain program and course information, faculty agreements, and personnel information;.
Coordinate and perform a range of staff and/or operational support activities for the Office of the Dean.
Resolve and/or refer a range of administrative problems and inquiries.
Schedule and coordinate meetings, events, interviews, appointments, and/or other similar activities, which will include coordinating travel and lodging arrangements.
Develop, process, and distribute part-time faculty agreements and other personnel information to ten campuses.
Develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal and external reports.
Lead and train support staff throughout the School.
Coordinate all logistics for personnel searches throughout the School.
03/2014 to 09/2014
Administrative AssistantSPRINGFIELD COLLEGE － Springfield, MA
Retrieve, maintain and update attendance records.
Work closely with Assistant Director of Administration to assist with attendance verification.
Run attendance reports as needed.
Collect Change of Grade forms for Dean's approval.
Collect all Degree applications.
Produce and mail out HST letters to students and forward to Registrar's office.
Maintain contracts for incomplete grades.
Coordinate New Student Orientation.
Register and enroll all new students.
Run enrollment reports, process change of schedule forms.
Input all courses into Section Master for each term.
Update course/instructor information as needed in Section Master.
Collect and maintain all files for all new students from Admissions.
01/2004 to 01/2013
Executive AssistantAMERICAN INTERNATIONAL COLLEGE － Springfield, MA
Provide administrative support to the Provost.
Maintain Provost's calendar -- plan and schedule meetings, teleconferences and travel.
Negotiated favorable terms and pricing agreements with vendors, caterers and other providers for service at special events.
Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
Coordinate budget activities for office and manage departmental accounts payable activities, purchasing card reconciliations, travel/entertainment approval.
Serve as CORI administrator and process CORI reports for Health Science department.
Prepare, and compose correspondence, spreadsheets and other documents as needed.
Maintain employee files and typing of faculty contracts.
Manage office-filing systems, including organization of electronic files.
Quarterly typing of probation letters, academic and administrative dismissal letters and Deans list letters.
Monitor and submit monthly faculty payroll to Business office.
Coordinate preparations for events involving Academic Awards ceremony, Faculty Dinner ceremony and Commencement.
01/2000 to 01/2004
Assistant Administrative SupervisorKEY PROGRAM INC － Springfield, MA
Managed and ran a small office in Pittsfield, MA with bi-weekly travel to Springfield main office.
Utilized information systems for meeting program standards established by KEY, Office for Child Care Services, Council on Accreditation and funding sources.
Prepared quarterly Continuous Quality Improvement documentation to include record review, consumer satisfaction survey data, critical incident review, program goal achievements, internal reviews and formal inspection, and performance indicator data.
Planned and implemented regional trainings in conjunction with Regional Supervisory Team and Clinical Team.
Worked closely with Personnel Department and Main Office to implement and adhered to Agency personnel policy and procedures.
Established and supervised regional systems to ensure accuracy in and timeliness of all personnel paperwork requirements to include payroll documents, hiring packets.
Performed visits to each residential program to provide assistance with staff issues, client issues, program maintenance, CQI, oversee physical plant maintenance and inventory control.
Ensured that all vouchers and time sheets were completed accurately and submitted to the main office in a timely manner.
Previous experience includes administrative assignments for Berkshire Farm Center and Services for Youth (1998 to 2000) and Hillcrest Educational Services (1996 to 1998), based in Canaan, NY and Pittsfield, MA.
Associate ArtsAMERICAN INTERNATIONAL COLLEGE － Springfield, MA
Bachelor ArtsAMERICAN INTERNATIONAL COLLEGE － Springfield, MATraining Completed:
*SkillPath: "Managing Multiple Projects, Objectives and Deadlines"
*Fred Pryor: "The Exceptional Assistant" and "Successful Communication Skills for Women"
*Stephen R. Covey: "The 7 Habits of Highly Successful People"
Page. 4. - References
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