LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking and focused administrative professional offering excellent communication, planning, and prioritization skills demonstrated through six years of performance. Skilled at drafting reports and business correspondence, managing mail, and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Skills
  • Proficient Microsoft Office including Word, Photoshop, Excel 2016
  • Proficient in NYS databases - Outlook, Statewide Financial System and Sharepoint and OneNote
  • Proficient in financial databases Radiant and AAGIT
  • Proficient in Legal databases Aderant and DM Outlook
  • 69 Words per minute
  • Basic knowledge of QuickBooks 2015
  • Extensive organization and prioritization skills.
  • Advanced clerical knowledge (Recordkeeping, scheduling, travel planning, proper phone etiquette, multi-line phone proficiency)
  • Financial management
  • Night and safe deposits
  • Database management
Work History
Executive Secretary, 06/2019 - Current
Port Authority Of New York & New Jersey Flushing, NY,
  • Provide coverage and assistance with OCFS' Strategic Planning & Policy Development department.
  • Review and approve SFS financial travel expense reports for the Regional Directors of OCFS.
  • Timekeeping 9 employees, schedule work hours and resolve conflicts through the payroll database, LATSnet.
  • Handle all scheduling for the Deputy Commissioners and Regional Director of Operation's calendar and prepared meeting agenda and materials.
  • Manage Regional Director of Operation's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Sort, open, and route incoming correspondence and deliveries to help senior leaders respond quickly to business requirements.
  • Create and update physical records and digital files to maintain current, accurate, and compliant documentation with the Public Inquiries department for New York State.
  • Handle all scheduling for the Deputy Commissioners and Regional Director of Operation's calendar and prepared meeting agenda and materials.
  • Manage Regional Director of Operation's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Sort, open, and route incoming correspondence and deliveries to help senior leaders respond quickly to business requirements.
  • Create and update physical records and digital files to maintain current, accurate, and compliant documentation with the Public Inquiries department for New York State.
Assistant Manager, 03/2013 - 09/2019
Sonic Mckinney, TX,
  • Processed daily financial functions in database, Radiant.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Managed inventory control processes to restore stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached team on effective upselling and cross-selling methods.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Onboarded new employees, including training, mentoring, and original hire documentation.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
Legal Administrative Assistant, 05/2017 - 02/2018
Faegre Baker Daniels Minneapolis, MN,
  • Provided administrative and project assistance.
  • Assisted with the collection, entry, and maintenance of data in the firm's databases, Aderant, and DM Outlook.
  • Completed reports on a daily, weekly, monthly, or as-needed basis.
  • Prepared correspondence: communicate the status of cases to all parties involved.
  • Participated in monthly intake project meetings, transcribed meeting minutes, and tracked project statuses.
Advancement Assistant, 10/2009 - 03/2012
Davenport University Grand Rapids, MI,
  • Entered daily alumni information changes into a database, Datatel Colleague.
  • Performed clerical duties such as answering phones and filing papers.
  • Participated in monthly telethons to increase alumni donations.
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Reviewed and updated client correspondence files and Excel database information to maintain accurate Alumni records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Sent completed entries to the Director of Advancements for evaluation and final approval.
Education
BA: Psychology, Progress, Expected in 05/2020
-
SUNY Empire State College - Saratoga, NY
GPA:
Associate of Science: Science- Psychology or Individual Studies, Expected in 05/2013
-
HVCC - Troy, NY,
GPA:
: Psychology/Business Administration, Expected in
-
Russell Sage College - Troy, NY,
GPA:

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Resume Overview

School Attended

  • SUNY Empire State College
  • HVCC
  • Russell Sage College

Job Titles Held:

  • Executive Secretary
  • Assistant Manager
  • Legal Administrative Assistant
  • Advancement Assistant

Degrees

  • BA
  • Associate of Science
  • Some College (No Degree)

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