Industrious and forward-thinking Executive Assistant with over 7 years of experience in a multi-company Capable of smoothly handling strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.
Skills
Travel Planning
Event coordination
Scheduling
Travel administration
Familiar with SAP System
Experience
Executive Secretary, 05/2015 to 01/2020 Department Of Veterans Affairs – Cedar Rapids, IA,
Managed director's calendar and prepared meeting agenda and materials.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
Managed sensitive information with discretion while providing administrative support to executive teams.
Collaborated with other administrative team members, human resources and finance department on special projects and events.
Coordinated meeting and event logistics for senior management, including executives and board of directors.
Arranged appropriate travel, visas, agendas, necessary contacts for the employees and executives.
Administrative Assistant, 05/2013 to 05/2015 Cornerstone Building Brands – Lockridge, IA,
Arranged domestic and international travel, hotel and transportation needs for staff.
Monitored daily and weekly schedules and monthly calendar obligations for the executives.
Managed conference calls by documenting participant details and preparing audio recordings for future reference.
Planned and executed corporate meetings, lunches and special events.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Managed building access and supplied key cards to employees and visitors.
Assisted with administrative tasks, including filing, answering phones and travel arrangements
Handled the ordering and inventory of office supplies, cleaning supplies and the maintenance of the building.
Receptionist, 06/2011 to 04/2013 Havas Edge – San Diego, CA,
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Kept reception area clean and organized to offer positive first impression to every visitor.
Sorted incoming mail and directed to correct personnel each day.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Greeted customers, answered general questions and directed to appropriate staff members.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Front Desk Agent, 01/2010 to 06/2011 Zermatt Resort – Midway, UT,
Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
Monitored reservations to track incoming parties and special events.
Posted charges, updated accounts and issued bills to departing guests.
Coordinated with internal departments to handle wide range of guest needs.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Pleasantly greeted every guest approaching front desk, maintaining pleasant demeanor even during moments of stress.
Education and Training
Associate of Arts: Hospitality And Restaurant Services, Expected in STI College - Laguna, Philippines, GPA:
Bachelor of Arts: Bachelor of Arts in English, Expected in 01/2018 AMA University - Quezon City, Philippines, GPA:
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