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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Industrious and forward-thinking Executive Assistant with over 7 years of experience in a multi-company Capable of smoothly handling strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.

Skills
  • Travel Planning
  • Event coordination
  • Scheduling
  • Travel administration
  • Familiar with SAP System
Experience
Executive Secretary, 05/2015 to 01/2020
Department Of Veterans AffairsCedar Rapids, IA,
  • Managed director's calendar and prepared meeting agenda and materials.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
  • Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Coordinated meeting and event logistics for senior management, including executives and board of directors.
  • Arranged appropriate travel, visas, agendas, necessary contacts for the employees and executives.
Administrative Assistant, 05/2013 to 05/2015
Cornerstone Building BrandsLockridge, IA,
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Monitored daily and weekly schedules and monthly calendar obligations for the executives.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Planned and executed corporate meetings, lunches and special events.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Managed building access and supplied key cards to employees and visitors.
  • Assisted with administrative tasks, including filing, answering phones and travel arrangements
  • Handled the ordering and inventory of office supplies, cleaning supplies and the maintenance of the building.
Receptionist, 06/2011 to 04/2013
Havas EdgeSan Diego, CA,
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted incoming mail and directed to correct personnel each day.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Greeted customers, answered general questions and directed to appropriate staff members.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Front Desk Agent, 01/2010 to 06/2011
Zermatt ResortMidway, UT,
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Monitored reservations to track incoming parties and special events.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Pleasantly greeted every guest approaching front desk, maintaining pleasant demeanor even during moments of stress.
Education and Training
Associate of Arts: Hospitality And Restaurant Services, Expected in
STI College - Laguna, Philippines,
GPA:
Bachelor of Arts: Bachelor of Arts in English, Expected in 01/2018
AMA University - Quezon City, Philippines,
GPA:

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Resume Overview

School Attended

  • STI College
  • AMA University

Job Titles Held:

  • Executive Secretary
  • Administrative Assistant
  • Receptionist
  • Front Desk Agent

Degrees

  • Associate of Arts
  • Bachelor of Arts

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