executive office manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
I sincerely enjoy working to serve.
Doing it with care and sensitivity to those we serve. Meeting their needs is priority as well as adhering to their individual circumstances. I offer my extensive experience in coordination, planning and support of daily operational and administrative functions. Very detail oriented. Accustomed to working in highly confidential environment.
Skills
Strong people skills and being present to their needs and requests.
Strong organizational skills to include ability to work as a team player
Adhere to meeting the needs to those we serve with patience and courtesy
Travel administration
Human resource laws knowledge
Proper phone etiquette
Business correspondence
Database management
Administrative support specialist
Business operations
MS Office
Administrative support
Customer service
Team management
Experience
08/2017 to 09/2019
Executive Office ManagerGates, Hudson And Associates Inc. – Unavailable, MD,
Contributed to administrative operations and prioritizing tasks.
Opened, sorted and responded to routine correspondence on behalf of Executive Director to facilitate communication and streamline processes.
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Liaised between Executive Director and clients regarding client accounts.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Planned and executed corporate meetings, lunches and special events for staff and Board of Directors.
Restocked office and break room supplies independently to maximize team productivity.
Managed sensitive information with discretion while providing administrative support to executive teams.
Collaborated with other administrative team members, human resources and finance department on special projects and events.
Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
05/2010 to 12/2015
Executive AssistantAbbvie, Inc – San Antonio, TX,
Drafted invoices, reports and proposals using QuickBooks.
Coordinated meeting and event logistics for senior management, including executives and board of directors.
Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to Rome and Holy Land.
Scheduled large-scale corporate meetings and events and recorded meeting minutes.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Served as Executive Assistant to Catholic Bishop, providing high-level support on broad range of business initiatives.
Maintained professional administrative discretion.
Answered phones and emails for Bishop's Office with efficiency and appropriate responses.
Scheduled conferences and meeting while coordinating logistics for travel and accommodations.
Addressed and responded to incoming correspondence.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Open, read and wrote answers to routine letters and correspondence for Bishop's Curia
Collaborated with other administrative team members, human resources and finance department on special projects and events.
Maintained master calendar for client appointments.
Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
Managed sensitive information with discretion while providing administrative support to executive teams.
Maintained office supplies by checking stocks and placing orders.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Managed master Diocesan calendar for Bishop and personal appointment calendar.
Managed desktop publishing and proposal and memo preparation and dissemination.
Coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
06/1993 to 05/2010
Administrative AssistantFive Star Quality Care, Inc. – Sacramento, CA,
Directed customer communication to appropriate department personnel and provided information to resolve inquiries, boosting customer satisfaction 100%.
Managed building access by supplying key cards to employees and visitors.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Managed a team of 2, including training and task delegation.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Greeted 100 visitors or callers per day to handle inquiries or direct to appropriate persons.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Education and Training
Expected in 06/1972 to to
: Administrative Assistance And Secretarial Science Victoria Commercial College - Victoria, TC GPA:
Expected in 08/2012 to to
: Obtaining Immigration Status Training of Immigration Procedures - , CA GPA:
Completed coursework in Religious Clergy Immigration passports and citizenship.
Expected in to to
: Ecclesiastical Archival Training Catholic University of America - Washington, DC GPA:
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