executive assistant project coordinator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Executive Assistant / Project Management
Highly focused and results-oriented professional who successfully supports complex, deadline-driven operations. Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment.
Core Qualifications
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Personable and mission-driven, accomplished at cultivating strong professional relationships key in the critical support of operational growth and interoffice efficiency.
Adept at workflow planning, delegation and organization, supporting executive teams and organizational initiatives while being entrusted to operate with confidentiality, sensitivity, and integrity.
Excellent verbal and written communication skills, able to exercise good judgement in a variety of situations.
Proficient in Microsoft Office Suite, Clarizen Project Management, Concur Travel and Expense
Professional Experience
Executive Assistant/Project Coordinator, 01/2014 to 03/2017 Qvc, Inc. – San Antonio, TX,
A strategic partner in one-on-one support through coordination of administrative logistics and special projects with a high degree of professionalism and efficiency to conserve COO time.
Defined project deliverables and ensured timely and accurate project completion.
Drafted productive action plans and facilitated meetings with department executives to provide project status and propose relevant changes.
Orchestrated essential client-based events, through the design and publication of invitations, promotional materials, and presentations.
Designed PowerPoint presentations for monthly meetings with top-level executives.
Maintained and coordinated executive Outlook calendar; vacation, day-to-day meeting and travel schedules. Managed email; open, read and wrote responses on behalf of COO.
Served as a professional liaison to executive team, outside vendor and clients.
Operations Administrator, 04/2013 to 2014 Micro Focus – Alpharetta, GA,
Utilized excellent communications skills and professionalism in the support of operations and provided exceptional administrative support to the Publisher, Editor, and other internal teams focused on the enhancement of overall operational performance.
Prioritized project components, organized scopes, and proofread and edited reports, articles, questionnaires, and research in the promotion of healthcare initiatives.
Monitored project schedules for journal publications, scheduled deadlines and maintained master calendar.
Established organization process for file management through the utilization of tracking numbers.
Increased productivity by analyzing processes to identify gaps and implement streamlined strategies.
Marketing Project Manager , 06/2009 to 01/2013 Vista Equity Partners – Framingham, MA,
Performed full-cycle project management encompassing the establishment of production schedules, the creation of action plans and partnership with cross-functional teams to build project schedules, monitor progress, address issues, and enforce deadlines focusing resolution on the development of contingency plans for all projects.
Managed and updated project databases
Collaborated with internal teams; Research & Development, Compliance, and Legal to ensure successful and timely product launch.
Monitored team progress and enforced deadlines.
Delivered status reports to stakeholders for budgeting and planning purposes.
Business Development Representative, 05/2006 to 01/2007 Mdlive Inc – Chicago, IL,
Provided collaboration in the development of call center's operations, quality, and training processes implementing improvements to enhance efficiency and effectiveness of inter-department operations while partnering with upper management to ensure strategic change management and client satisfaction.
Engaged customers in response to inquires providing adequate resolution and providing a positive customer experience.
Maintained organized, up to date and audit ready file management
Cultivate strategic relationships among departments through clear communication and participation to align operational focus with the mission of the organization.
Traffic Manager, 07/1986 to 04/2005 Clear Channel (AK Media) – City, STATE,
Managed company market of 1200 outdoor advertising displays. Boosted company efficiency through technology upgrades and process improvements such as development of proprietary software. Recruited, hired and trained four new employees for Office and Scheduling Department.
Increased profits by identifying procedural gaps, streamlining processes and coordinated scheduling and timely delivery expectations for client programs.
Conducted analysis, performed audits, and developed key performance indicator reporting platforms to allow the senior leadership team to optimized performance and operate to scale.
Associations
The Share House - American Red Cross - Clark County Food Bank
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