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executive assistant office manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Executive Assistant - Professional Summary

An organized, attentive Executive Assistant is looking for an opportunity to assist business leaders with a wide range of tasks. Driven and resourceful with 20 years of experience working with goal-oriented, high-achieving C-Suite professionals. A dependable individual who understands tact and diplomacy plays an intricate part in the responsibility. Confident in a role with a proven track record, maintaining well-organized precision while managing high-volume workloads in rapidly changing environments.

Skills
  • Administrative Skills
  • C-Suite Administrative Support
  • CRM - Zoho
  • Customer Service
  • Cvent
  • Excel Spreadsheets
  • Executive Leadership
  • Expense Reports and Budgets
  • Flexible And Adaptable
  • Global Travel Professional
  • Meetings
  • MS Office Suite
  • Office Management
  • Operating Practices
  • Oral and Written Communication
  • Planning and Execution
  • SalesForce
  • Zoom Virtual Meetings
Work History
Executive Assistant /Office Manager, 06/2019 - Current
Adp Independence, OH,
  • Optimized administrative expertise towards organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve personnel and activities' overall effectiveness.
  • Arranged corporate and office conferences for company employees and guests.
  • Developed organizational procedures and systems for office personnel, including filing, payroll, and scheduling.
  • Organized international and domestic travel arrangements for staff members, including complex air, ground transfers, hotel, and meeting arrangements.
  • Ability to deliver expert clerical support C-Suite staff by efficiently handling critical routine and special requirements.
  • Secured optimal program efficiency for 6 administrative support staff and 32 contract and field staff through collaboration with internal teams for 16 and positive community relationships.
Administrative Executive, 06/2000 - 03/2020
Kepro New Orleans, LA,
  • Managed high-volume clients with superior communication, attention to detail, and precise organization
  • Secured critical information and maintained confidentiality for partners
  • Created executive-level presentations to provide visualization and clear prospectus on new projects and cost demands
  • Conducted travel management for partners and corporate sponsors. Provided 24/7 support
  • Trained staff in office policy in line with CEO's office culture while incorporating personality and customer convenience.
  • Presented new and updated account activity, negotiated client contracts to secure business.
  • Identified growth opportunities by networking and building relationships with potential customers
  • Conducted weekly meetings to update staff trainings
  • Communicate with customers for virtual appointments and meetings. Provided synopsis of discussions to be proactive on project management.
  • Kept precise invoices, and payment details for accounting purposes.
Business Development & Special Programs Manager, 03/2015 - 05/2019
CP Franchising LLC City, STATE,
  • Cross-trained existing employees to maximize team agility and performance.
  • Demonstrated result-driven sales techniques to business development managers who grew franchisee sales by 38% within four weeks.
  • Analyzed and interpreted travel trends to facilitate franchisee travel offers.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Worked closely with Marketing to propel continuous improvements and strategically capitalized on current travel trends.
  • Increased sales by establishing critical goals and overseeing employee performance.
  • Enhanced commission initiatives while managing effective marketing campaigns.
Executive Account Manager, 06/2004 - 12/2014
Music In M'Ocean Special Events City, STATE,
  • Assist in planning and organizing conventions, executive meetings, workshops, social events.
  • Create and execute requested CEU programs for medical, sales, and licensed professionals while increasing participation 42% year to year.
  • Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Executed marketing programs and methodologies to increase customer loyalty.
  • Fostered performance development of staff through ongoing coaching and mentoring on best practices.
Education
Bachelor of Arts: Business Management, Expected in 08/1983
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Stony Brook University - Stony Brook, NY,
GPA:
Status -
Associate of Arts: Marketing / Sales, Expected in 05/1979
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Suffolk County Community College - Selden, NY
GPA:
Status -
Certifications
  • CLIA
  • ASTA
  • Woman-Owned Small Business
  • Small Business
  • Salesforce
  • Certified Associate in Project Management (CAPM)
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Resume Overview

School Attended

  • Stony Brook University
  • Suffolk County Community College

Job Titles Held:

  • Executive Assistant /Office Manager
  • Administrative Executive
  • Business Development & Special Programs Manager
  • Executive Account Manager

Degrees

  • Bachelor of Arts
  • Associate of Arts

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