executive administrative assistant service manager resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
I have over 5 years professional experience in an administrative capacity providing support and assistance to both a single department and multiple individuals throughout the company.
I have gained in-depth experience in data management, research, report writing, developing presentations, drafting correspondence, meeting, travel and event management and customer service. I have a comprehensive working knowledge of various computer applications including MS Word, Excel, Powerpoint and Access.
I work independently with little supervision. I have developed my skills as a resourceful problem-solver who uses her initiative and organizational skills to get the job done.
I am regarded as a competent team member who is always prepared to go the extra mile. Someone who is able to remain focused and self-directed in a fast-paced work environment while dealing with conflicting demands.
Skills
Microsoft Office, Windows XP/10, Outlook, Powerpoint, Great Plains, QuickBooks, AS-400, Concur and Travizon.
Knowledge of maintaining a computer, running programs, installing parts and adding equipment
Education and Training
Franklin Medical School, NYExpected in 1986 ā ā: - GPA:Activities and Societies: Just studied nursing
Nursing Student
Jamaica High School, Expected in 1976 ā āHigh School Diploma: - GPA:
Experience
Delta Dental Plan Of Arkansas - Executive Administrative Assistant/Service Manager Sherwood, AR, 08/2010 - 03/2017
Extensive background in administrative operations.
Skilled in the development of company budgets and departmental objectives.
Provided administrative support to CEO of company and the Manager of customer service.
answer, screen and transfer inbound phone calls.
receive and direct visitors and clients.
Managed information requests received by the Department that may be made by telephone, letter, email, or in-person visits to the office.
Arranged for conferences and meetings.
Edited and formatting draft correspondence prepared by staff members.
Served as backup travel coordinator for the department.
Formatted visual presentations, logos and marketing material for district managers and salesforce.
Prepared presentations using MS, Power Point, Excel.
Electronically filed time and expense reports as well as Invoices for district managers and salesforce Provided administrative support to the Manager of customer service.
Answer, screen and transfer inbound phone calls.
Receive and direct visitors and clients.
Managed information requests received by the Department that may be made by telephone, letter, email, or in-person visits to the office.
Responsible for resolving and responding to customers concerns in a timely and professional manner.
General clerical duties including photocopying, fax and mailing.
Maintain electronic and hard copy filing system.
Prepare written responses to routine enquiries.
Prepare and modify documents including correspondence, reports, drafts, memos and emails.
Open, sort and distribute incoming correspondence.
Maintain office supply inventories.
RC Trucking - Office Manager/Administrator City, STATE, 11/1979 - 04/2003
Knowledge of the different transportation options available, its advantages, disadvantages and suitability to company profile.
Proficient knowledge of the safe shipment procedures.
Capability of communicating and coordinating with staff members and external associates as per the requirement.
Profound ability in handling multiple responsibilities simultaneously and performing work under time constraint.
Managed the daily operations of the office including 5 direct reports.
Assisted with marketing and promotions for the company
Prepared monthly budgets.
Handle all tasks and functions related to transportation of goods from suppliers to manufacturing unit and from there to the retailers.
Verify all documents required to transport goods from one place to another.
Make certain the goods are being transported as per the contractual terms and conditions.
Make efforts at reducing the transportation costs, risks and wastage.
Assess the liability costs in case of lost or damaged goods.
Make arrangements to compensate for the deficit in goods so caused.
Answer, screen and transfer inbound phone calls.
Receive and direct visitors and clients.
General clerical duties including photocopying, fax and mailing.
Maintain electronic and hard copy filing system.
Prepare written responses to routine enquiries, modify documents including correspondence, reports, drafts, memos and emails.
Open, sort and distribute incoming correspondence.
Maintain office supply inventories.
Skills
Accounts receivable, administrative, administrative support, AS 400, AS-400, backup, budgets, clerical, communication skills, conferences, customer service, database, email, working with senior management, expense reports, fax, filing, general office work, Great Plains, invoicing, logos making in power point, mailing, marketing, marketing material, meetings, Excel, Microsoft Office, office, Outlook, Power Point, Windows XP, office equipment, organizational, payroll, presentations, improve processes, proposals, QuickBooks, routing, sales, Scheduling, secretarial,
Additional Information
Recommendations:
Andrea Tibke
Chief Operating Officer at Reliance Communications, LLC
October 6, 2008, Andrea worked with Jessica in different groups
Jessica is a very organized, intelligent, and adaptable individual. I've seen her efficient mulit-tasking skills in action; balancing the requests of several demanding mangers at once - and meeting their needs effectively, calmly, and very professionally. Jessica would be an asset to any company, and I would gladly work with her again.
Toni-Anne Stellato-Merle
Skillful and dynamic professional with extensive experience leading teams, planning and Manager/Customer Service role.
September 30, 2008, Toni-Anne managed Jessica directly
Jessica is a meticulous, hard working employee who is always willing to assist others within her department as well as other areas of the company. She is very knowledgeable in all areas of Microsoft Office, Excel, Adobe and demonstrates outstanding time management skills. Jessica makes an outstanding employee to any organization!
Navin Balcharan
Accountant Rep at Dover Publications
September 29, 2008, Jessica worked with Navin in the same group
Jessica is a detail orientated and a great multi-tasker. She is a Self-starter who is eager to learn at every opportunity. Exceptional versatility excellent communication and team-building skills.
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