Emergency Roadside Dispatcher resume example with 9 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Service Coordination
Collaborative Environments
Customer File Maintenance
Job Specification Review
Operational Procedures
Resource Coordination
Service Requests
Client Interactions
Service Vehicle Dispatch
Personnel Monitoring
Customer Needs Assessments
Effective Communication
Work Order Preparations
Education
East Central CollegeUnion, MOExpected in ā āNo Degree:EMT Certification - GPA:
Oldham County High SchoolBuckner, KYExpected in 05/2000 ā āGED: - GPA:
Work History
Houston Medical Center - Emergency Roadside Dispatcher Perry, GA, 05/2018 - 10/2022
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Received new orders, prepared documentation and assigned personnel.
Monitored flow of paperwork and directed information to appropriate departments.
Responded to over 50 daily caller requests with information about assistance and timeframes.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Penn National Gaming - EMT-Basic Morgantown, PA, 01/2014 - 05/2016
Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
Administered basic life support to patients at scene, en route to hospital and pre-hospital settings.
Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
Administered basic life support to patients at scene, en route to hospital and pre-hospital settings.
Yellow Ambulance - EMT-Basic City, STATE, 10/2011 - 12/2014
Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with lucid patients to gather incident and medical history information.
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