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Easy Tech Associate Resume Example

Resume Score: 80%

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EASY TECH ASSOCIATE
Career Overview

I have been employed with Staples the Office Super Store since September 2011. I began in the Queensbury store, transferred to the North Babylon Store and eventually returned to the Queensbury store. I have helped out at the Clifton Park, Wilton NY, and the Bennington, VT stores when they've become back-logged and need assistance with computer repair work. I'm always willing to go above and beyond to make my place of employment the choice for computer purchase, set up and repair. I'm a team player who takes great pride in my work.

Qualifications
  • Computer Repair
  • Hardware and Software Installation
  • Hardware and Peripheral diagnostics
  • Router and modem installation
  • Network security
  • Computer diagnostics
  • Network Diagnostics
  • Operating System Installation
  • Virus Removal
  • Printer Deployment
  • Norton Ghost Image Deployment
  • Driver Installation
  • Operating System
  • Document management
  • Customer needs assessment
  • Microsoft Office - all aspects
  • Windows Support
  • Remote Support
  • Technology Tutorials
  • End-user Support
  • In-home Service
  • Sales
  • Telephone Support
  • Customer Service
Accomplishments

IT Training 

  • Successfully trained many customers to use new operating systems and software, as well as co-workers.

Work Experience
Easy Tech Associate09/2011 to 08/2012Staples the Office Super StoreQueensbury, NY
  • Assisted customers with making technology purchases
  • Repaired computers in-store
Easy Tech Associate - On-Site Technician08/2012 to 05/2013Staples the Office Super StoreNorth Babylon, NY
  • Assisted customers with technology purchases
  • Completed in-store computer repair
  • Provided in-home support, for computer repair, computer setup/installation, network troubleshooting, network installation, printer troubleshooting, and installation
  • Trained associates on proper repair procedures
Easy Tech Associate - On-Site Technician05/2013 to CurrentStaples the Office Super StoreQueensbury, NY
  • Assisted customers with technology purchases
  • Completed in-store computer repair
  • Provided in-home support, for computer repair, computer setup/installation, network troubleshooting, network installation, printer troubleshooting, and installation
Education and Training
High School Diploma2011Queensbury High SchoolQueensbury, NY, USA
Information Tech & Networking2011WSWHE Educational CenterWilton, NY, USA

CompTIA A-Plus Certification

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Staples the Office Super Store

School Attended

  • Queensbury High School
  • WSWHE Educational Center

Job Titles Held:

  • Easy Tech Associate
  • Easy Tech Associate - On-Site Technician

Degrees

  • High School Diploma 2011
    Information Tech & Networking 2011

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