e 911 dispatcher resume example with 15+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

I am a highly motivated worker, with years of experience working with people and providing excellent customer service. Please except my resume for your consideration. I am confident that my contributions would be a valuable asset to your organization.

Contributions I would apply to the position would be a combination of quality services and team leadership. I demonstrate a positive attitude on a daily basis, and I put a lot of effort into the work I do. In my previous position I work to provide excellence in service for all clients and team members, and I will continue to do the same for your organization.

My resume, which I have enclosed for your review, contains additional details about my professional accomplishments. I look forward to the opportunity to meet with you to discuss my qualifications and skills, I would bring to your organization. Thank you for your consideration

  • Police and fire procedures
  • Basic life support understanding
  • Map reading skills
  • Computer-aided dispatching
  • Cultural awareness
  • Interpersonal Communication
  • Teamwork
  • Good telephone etiquette
  • Reading comprehension
  • Computer skills
  • MS Office
  • Teambuilding
  • Organization and Time management
  • Detail-oriented
  • Decision Making
  • Attention to Detail
  • Compassionate and Caring
Roanoke Chowan Community College Ahoskie, NC, Expected in : Pre Nursing/ Associates in Nursing - Current - GPA :
Denbigh High School Newport News, VA Expected in 06/1997 High School Diploma : - GPA :
Butler Farm Regional Vo- Tech Hampton, VA, Expected in 06/1996 : Nursing - GPA :
  • EMD - Emergency Medical Dispatch
  • PST - Public Safety Telecommunicator
  • DCI Certified
  • CPR/AED Certified
Work History
Minnehaha County - E-911 Dispatcher
Sioux Falls, SD, 08/2020 - 05/2021
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
Geo Group., Rivers Correctional Facility - Correctional Officer
City, STATE, 03/2019 - 05/2021
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Performed as control booth officer, kitchen officer, floor officer, medical and mobile officer, public entry officer, ans a transportation officer and aided in the training of new officers when needed ensuring security and safety for all inmates and staff per facility policy and procedures.
DaVita - CCHT/Certified Hemodialysis Technician
City, STATE, 07/2012 - 03/2019
  • Provided in-patient care for dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment.
  • Safely transported, transferred, and positioned patients on chairs for treatment.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols.
  • Recorded client data on hemodialysis flow chart.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate.
  • Conducted equipment and safety checks on hemodialysis equipment and supplies.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
Eastern State Hospital - Direct Service Associate II/Certified Nursing Assistant
City, STATE, 07/2005 - 07/2012
  • Ensured the overall well-being of patients, provided behavioral/emotional support and was responsible for the provisions of direct care for the Mental ill, MMR, MR, NGRI's, and jailed transfer clients at all times.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

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Resume Overview

School Attended

  • Roanoke Chowan Community College
  • Denbigh High School
  • Butler Farm Regional Vo- Tech

Job Titles Held:

  • E-911 Dispatcher
  • Correctional Officer
  • CCHT/Certified Hemodialysis Technician
  • Direct Service Associate II/Certified Nursing Assistant


  • High School Diploma

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