Seasoned Department Manager/Supervisor with exemplary skills in employee-manager relationships and safe production of high quality goods with customer satisfaction as primary goal. Engaging personality and service-driven background coupled with knowledge of Color analysis, Color applications and quality operation efficiency . Seeking opportunity to build success with exciting organization.
Skills
Supervision and training. Color Analysis . Dye and Chemical application. HAZMAT trained.
Purchasing relationships with vendor reps.
Proficient in AS400. Kronos. SAP. Operating systems
ISO compliance. AS9001 compliance. Inventory, cycle counts. Audit completion.
Education and Training
Rockingham Community CollegeWentworth, NCExpected in 06/1984 – –Associate of Arts:Liberal Arts And General Studies - GPA:
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established work priorities to meet contractual obligations for scheduled orders in the Plant Schedule.
Managed pre-inspections, scheduling and equipment management. Routinely inspected all equipment in Reeling preparation of raw material to be dyed. Monitor all dyeing machines during Dye Cycles to ensure proper liquor flow in Dye Tubs.
Aligned operational schedule between processes and production demands. Dye lots were prioritized according to customer promise dates. Customer satisfaction in all phases is paramount.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Adjusted processes and recommended improvements to streamline processes in order to accommodate more efficient dyeing. Dye procedures used in our department were downloaded from the control room for each dye lot according to material to be dyed, weight, and color. New procedures were created along with new dye formulas and downloaded in the Dye House pc.
Fostered strong relationships with suppliers by frequently meeting with Vendor sales reps and taking advantage of Dyeing labs housed at vendor facilities. and maintaining these relationships in order to fill the changing needs of dyeing production concerning new color development. Fostering personal relationships with chemical and dye supply companies is an integral part of obtaining and using high quality effective dye and dye auxiliaries.
Directed day-to-day operations by spearheading implementation of short-term strategies to satisfy customer order needs. Due dates were frequently excellerated.
Evaluated daily schedule and relayed shift priorities to team members. Each day started with safety topics to ensure safe practices throughout reeling and dyeing operations. Production needs were also conveyed in morning meetings.
Providing coaching and feedback to benefit both company and employee. Being proactive in employee involvement in safety issues and efficient production.
Foster customer satisfaction as first priority by implementing effective quality assurance practices. Active member of ISO and AS9100 audit team. Auditor for standards compliance throughout the facility in varying departments.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control. Performed weekly cycle counts and full monthly inventory to satisfy accountability requirements for materials to be dyed, dyed material, and dye stuffs. Also audited other departments to ensure inventory validation.
Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution. Satisfied ISO requirements when any noncompliance in operations or product was discovered.
Assessed upcoming projects to forecast projected resource requirements.
Replenished inventory.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Monitored and directed all aspects of department operations in production, safety, equipment, performance, quality and records management.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Mohawk Industries Inc. - Weaver and Loom Servicer City, STATE, 01/1999 - 12/2002
I was initially hired as a production Apprentice Weaver at the facility in 1999. After completing weaver training, I operated loom which produced high quality Karastan Rugs and carpet. I also serviced these looms as needed to transfer from one customer order the next scheduled run. Worked closely with team members to deliver project requirements.
Handled all delegated tasks
Pluma Inc. - Dye House Coordinator City, STATE, 11/1989 - 12/1998
Utility man for Dyeing department. Unloaded tractor trailer truck shipments from vendors.
Assessed daily workloads. Worked in all phases of production of Textiles operations. Worked as an operator of Gaston County pressure dyeing machine. Worked in Dyehouse control room the last five years. Running dye sheets and checking shades of dyed material.
Glass Dynamics Inc. - Glass Cutter City, STATE, 11/1986 - 08/1989
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