Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
|
|
- Maintained updated and detailed records of calls in physical and electronic database.
- Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing and tracking of [Number] fleet vehicles.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Worked closely with other departments to promote products and marketing campaigns.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Designed survey method to evaluate inside sales team.
- Updated accounts and maintained long-term relationships with clients.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Implemented systems and procedures to increase sales.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Created and updated customer accounts with relevant information.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed and recorded leads from outbound telephone marketing.
- Answered customers' questions regarding products, prices and availability.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Set up new accounts, established customer credit, and set up payment methods.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Emphasized product features based on analysis of customers' needs.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Created and updated customer accounts with relevant information.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Emphasized product features based on analysis of customers' needs.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume scorecould be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Clear Contact Info
- Formatting
- Length
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- UEI College - Fresno
Job Titles Held:
- Dispatcher Office Assistant
- Inside Sales Manager
- Inside Sales Representative
- Inside Sales Representative
Degrees
- Medical Assistant
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy