LiveCareer-Resume

dispatcher office assistant resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Honesty Services with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy. Knowledgeable Dispatcher with 1 to 2 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Improving operations
  • Delegating work
  • Delivery procedures
  • Processing orders
  • Service planning
  • Adjusting routes
  • Monitoring field personnel
  • Data entry
  • Schedule coordination
  • Coordinating urgent deliveries
  • Critical thinker
  • Customer relationship management
  • Training new hires
  • Professional and mature
  • Inventory replenishment
  • Report writing
  • Business writing
  • Strong problem solver
Education and Training
Lewisville High School Richburg, SC Expected in 06/2018 High School Diploma : - GPA :
Experience
Francisan Health - Dispatcher Office Assistant
Schererville, IN, 04/2021 - Current
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over 15 honesty services drivers.
  • Oversaw investigation and resolution of customer and vendor issues.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Bass Pro Shops - Housekeeping Attendant
Kalispell, MT, 02/2020 - 04/2022
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Replenished guest supplies and amenities.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Informed supervisor when supplies were low.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Food Lion - Cashier
City, STATE, 01/2021 - 08/2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.

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Resume Overview

School Attended

  • Lewisville High School

Job Titles Held:

  • Dispatcher Office Assistant
  • Housekeeping Attendant
  • Cashier

Degrees

  • High School Diploma

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