Results-oriented law enforcement and investigation specialist with 10 years of experience in coordinating investigations, researching and reviewing case files and conducting interviews. Resourceful leader focused on keeping alert and open perspective during investigations while utilizing expert problem-solving in unlocking complex cases. Successful investigator bringing strong background in casework to position within robust and professional organization. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Great with communication skills and able to learn quickly with minimal supervision. Self motivated and always eager to learn new positions.
Skills
Monitoring field personnel
Improving operations
Data entry
Critical thinker
People skills
Planning
Team management
Schedule coordination
Training new hires
Experience
Dispatcher Coordinator, 02/2021 - Current Ambulnz – Saint James, NY,
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Supervised driver dispatching, route planning and vehicle tracking for drivers.
Tracked all changes in computer system to keep records current and accurate.
Managed daily delivery and work schedules to maximize coverage.
Chief Investigator, 11/2011 - 02/2021 Abb Ltd – Ontario, CA,
Testified under oath in administrative hearings and criminal court cases.
Reported results of investigations with written observations and photographs, and produced final reports.
Interviewed subjects, targets and witnesses for information verification and corroboration.
Maintained organized records of all information and material pertinent to open investigations.
Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
Maintained detailed case log of all cases assigned to monitor progress and completion.
Ran background checks of individuals to obtain data on character, financial status and personal history.
Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
Analyzed and evaluated information to determine appropriate course of criminal prosecution.
Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
Researched and reviewed case files and gathered information to solve crimes.
Conducted safe and legal inspections and searches of property, vehicles and items.
Referred cases for potential prosecution to District Attorney's office.
Wrote accurate and timely reports regarding emergency response calls.
Collected evidence for trials and prepared displays.
Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
Collaborated with Federal, State, and Local agencies to conduct investigations.
Conducted stationary and mobile surveillance on individuals being investigated.
Investigated homicides and suspicious deaths to effectively pursue resolution.
Trained subordinate officers on investigative techniques and results-driven intelligence operations.
Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
Documented details of investigations, including expenses incurred and hours spent, to complete assignment billing.
Collaborated with legal staff, Attorney General's office and other law enforcement agencies to accomplish investigations and complete case work.
Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
Assisted in development of internal and external training presentations.
Analyzed data, reports and forensic evidence, including blood and fire patterns and bullet trajectories.
Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting and aiding district attorney prosecution cases.
Served on tactical specialty unit targeted at weapons and narcotics crimes.
Conducted multi-jurisdictional investigations to identify and dismantle international drug cartels.
Patrolled area undercover to combat organized burglary ring.
Certified Welder, 07/2007 - 02/2010 Deer Valley Homebuilders – City, STATE,
Evaluated work against design specifications.
Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Identified production concerns and worked with supervisors to understand and remedy situations.
Assigned and marked items with grades and official acceptance or rejection status.
Set up equipment and welded parts according to welding chart specifications and type.
Scraped off excess spatter using portable grinders and arc-cutting equipment.
Operated manual and semi-automatic welding equipment to fuse metal segments together.
Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
Completed minor torch ups with MIG welders.
Adjusted gas flow and pressure to create and maintain desired flames.
Set up and operated welding equipment to complete all welding projects on-time.
Adjusted weld machines to correct settings for precision and waste reduction.
Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
Welding Inspector, 07/2005 - 07/2007 Fontaine – City, STATE,
Evaluated work against design specifications.
Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Identified production concerns and worked with supervisors to understand and remedy situations.
Assigned and marked items with grades and official acceptance or rejection status.
Repaired malfunctions, reassembled items and performed final tests.
Conducted inspections of surface preparation coatings applied to structures, including primer, mid-coat, top-coat and powder coatings.
Education and Training
High School Diploma: , Expected in 05/2002 - Winfield High School - Winfield, AL GPA:
: Massage Therapy, Expected in - Virginia College - Birmingham - Birmingham, AL GPA:
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