Dependable Dispatcher offering 18 years of experience maintaining tight delivery schedules and keeping customers satisfied. Stellar skills in clear and professional team and customer communication. Enthusiastic about driving improvements to business operations.
Customer-oriented Store Manager offering over 7 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Hardworking and motivated manager with 5 years of experience and record of success in apartment management. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Skills
Delegating work
Delivery procedures
Processing orders
Service planning
Improving operations
Customer relationship management
Training new hires
Coordinating urgent deliveries
Critical thinker
Database maintenance
Schedule coordination
Data entry
Presentation skills
Data gathering and documentation
Business development
Meeting planning and leadership
Education and Training
Lyons Sr HighLyons, Georgia, Expected in 05/1986 ā āHigh School Diploma: - GPA:
Experience
Core Mark - Dispatcher Clerk Manchester, NH, 07/2019 - Current
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Tracked changes in computer system to keep records current and accurate.
Kept detailed and updated records of calls in physical and electronic databases.
Managed daily delivery and work schedules to maximize coverage.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
The Paradies Shops - Manager Cleveland, OH, 01/2016 - 12/2019
Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
Maintained building's accounts by collecting rent and utility payments.
Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
Maximized occupancy with strong marketing and tenant relations skills.
Supervised administrative and maintenance staff supporting needs of tenants in [Number] units.
Followed strict budget for maintenance and upkeep costs and tracked apartments with multiple repair requests to identify problem tenants.
Implemented operational policies and procedures with rent collections, maintenance and purchasing.
Handled rent collection invoices, billing and other tenant-related charges as per lease agreements.
Disbursed petty cash to engineering staff and property personnel.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Managed day-to-day activities involving tenants, subcontractors and property management.
Collected and maintained careful records of rental payments.
Inspected grounds, facilities and equipment to determine repair and maintenance needs.
Oversaw daily operations, maintenance and administration of various properties.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Managed routine maintenance and emergency response services provided by contractors and vendors.
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