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Dispatcher Resume Example

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DISPATCHER
Professional Summary

With many years of exceptional customer service skills and secretarial experience I would be an asset to any company. Enthusiastic about driving improvements to business operations.

Skills
  • Customer-oriented
  • Point of Sale (POS) system operation
  • Organized multi-tasker
  • Able to lift 50 pounds
  • Quick learner
  • Friendly and helpful
  • Valid PA driver's license
  • Restaurant operations
  • Dedicated team player
  • Attention to detail
  • Filing and data archiving
Work History
Dispatcher, 08/2018 to Current
Allied Limousine – Penndel, PA
  • Evaluated and adjusted over multiple routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Directed all dispatching, routing and tracking of 10 fleet vehicles.
  • Went 365 days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Documented all changes in computer tracking system.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Reported financial data and updated financial records in ledgers and journals.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled all company accounts, including credit cards, employee expenses and commissions.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Monitored status of accounts receivable and payable to facilitate efficient processing.
  • Inputted 20 invoices per month.
  • Managed accounts payable and receivables and payroll.
Bartender, 01/2014 to 08/2018
Cantina Laredo, Philadelphia International Airport – Philadelphia, PA
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Handled currency and credit transactions quickly and accurately.
Bartender, 07/2010 to 11/2013
Sam & Harry's – Arlington, VA
  • Specialize in preparation of specialty drinks
  • Tend to a 30 seat bar while also making service drinks
  • Inventory of bar
  • Trained and efficient in the Micro system-Symphony
  • Creation of seasonal drink menus
  • Maintain excellent customer service in a fast paced, high volume airport
  • Day to day tasks essential to proper, efficient beverage operation
  • Offers for managerial positions
  • Work all shifts ranging from 6am to close.
BARTENDER, 07/2009 to 01/2010
Jet Rock Bar & Grill – Arlington, VA
  • Worked all shifts ranging from 6am to close
  • Maintained excellent customer service in a fast paced airport location
  • Took inventory of liquor and wine
  • Assisted in rolling out new cocktail program
  • Tended to a 30 seat bar while also making all service drinks
  • Managed product list and development.
Server, 07/2008 to 07/2010
TGI Fridays – Hanover, MD & Bensalem, PA
  • Maintained high level of customer service standards in an high volume location.
  • Managed multiple daily tasks concurrently.
  • Daily set up and break down of service equipment.
Server, 06/2007 to 07/2008
Nifty Fifty's – Bensalem, PA
  • Tended to the needs of all customers in a fast paced setting.
  • Daily set up and break down of service equipment.
  • Maintained efficient service while exemplifying excellent customer service.
BILLING CLERK, 04/1997 to 07/2007
Princeton Biomedical Labs – Bristol, PA
  • Maintained high level of customer service
  • Managed multiple daily tasks concurrently
  • Medical billing experience
  • Administrative skills included
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Coded and entered at least 30 invoices each day into the in-house accounting software.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Scanned documentation and entered into the database.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Assisted with receptionist duties, file organization and research and development.
Education
High School Diploma: 1999
Harry S. Truman High School - Bristol, PA
Bucks County School Of Bartending Graduate - Bensalem, PA
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Resume Overview

Companies Worked For:

  • Allied Limousine
  • Cantina Laredo, Philadelphia International Airport
  • Sam & Harry's
  • Jet Rock Bar & Grill
  • TGI Fridays
  • Nifty Fifty's
  • Princeton Biomedical Labs

School Attended

  • Harry S. Truman High School
  • Bucks County School Of Bartending Graduate

Job Titles Held:

  • Dispatcher
  • Bartender
  • BARTENDER
  • Server
  • BILLING CLERK

Degrees

  • High School Diploma : 1999

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