Dispatcher Resume Example
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DISPATCHER
Professional Summary
With many years of exceptional customer service skills and secretarial experience I would be an asset to any company. Enthusiastic about driving improvements to business operations.
Skills
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Work History
Dispatcher, 08/2018 to Current
Univar – Waxahachie , TX
Univar – Waxahachie , TX
- Evaluated and adjusted over multiple routes based on daily needs, available workers, traffic hazards and weather conditions.
- Directed all dispatching, routing and tracking of 10 fleet vehicles.
- Went 365 days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
- Maintained updated and detailed records of calls in physical and electronic database.
- Documented all changes in computer tracking system.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Reported financial data and updated financial records in ledgers and journals.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled all company accounts, including credit cards, employee expenses and commissions.
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
- Monitored status of accounts receivable and payable to facilitate efficient processing.
- Inputted 20 invoices per month.
- Managed accounts payable and receivables and payroll.
Bartender, 01/2014 to 08/2018
Concord Hospitality – Wauwatosa , WI
Concord Hospitality – Wauwatosa , WI
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Handled currency and credit transactions quickly and accurately.
Bartender, 07/2010 to 11/2013
Concord Hospitality – Dayton , OH
Concord Hospitality – Dayton , OH
- Specialize in preparation of specialty drinks
- Tend to a 30 seat bar while also making service drinks
- Inventory of bar
- Trained and efficient in the Micro system-Symphony
- Creation of seasonal drink menus
- Maintain excellent customer service in a fast paced, high volume airport
- Day to day tasks essential to proper, efficient beverage operation
- Offers for managerial positions
- Work all shifts ranging from 6am to close.
BARTENDER, 07/2009 to 01/2010
Concord Hospitality – Atlanta , GA
Concord Hospitality – Atlanta , GA
- Worked all shifts ranging from 6am to close
- Maintained excellent customer service in a fast paced airport location
- Took inventory of liquor and wine
- Assisted in rolling out new cocktail program
- Tended to a 30 seat bar while also making all service drinks
- Managed product list and development.
Server, 07/2008 to 07/2010
Specialty Staffing – Hackensack , NJ
Specialty Staffing – Hackensack , NJ
- Maintained high level of customer service standards in an high volume location.
- Managed multiple daily tasks concurrently.
- Daily set up and break down of service equipment.
Server, 06/2007 to 07/2008
Specialty Staffing – Mahwah , NJ
Specialty Staffing – Mahwah , NJ
- Tended to the needs of all customers in a fast paced setting.
- Daily set up and break down of service equipment.
- Maintained efficient service while exemplifying excellent customer service.
BILLING CLERK, 04/1997 to 07/2007
Denison Landscaping & Nursery – Accokeek , MD
Denison Landscaping & Nursery – Accokeek , MD
- Maintained high level of customer service
- Managed multiple daily tasks concurrently
- Medical billing experience
- Administrative skills included
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered at least 30 invoices each day into the in-house accounting software.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Scanned documentation and entered into the database.
- Organized forms, made photocopies, filed recordsand prepared correspondence and reports.
- Assisted with receptionist duties, file organization and research and development.
Education
High School Diploma: 1999
Harry S. Truman High School - City, State
Harry S. Truman High School - City, State
Bucks County School Of Bartending Graduate - City, State
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Resume Overview
School Attended
- Harry S. Truman High School
- Bucks County School Of Bartending Graduate
Job Titles Held:
- Dispatcher
- Bartender
- BARTENDER
- Server
- BILLING CLERK
Degrees
- High School Diploma : 1999
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