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dispatcher resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Profile

Dedicated and focused Administrative Professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Qualifications
  • Microsoft Office proficiency
  • Data entry
  • Medical terminology
  • Billing and coding
  • Insurance eligibility verifications
  • Patient charting
  • HIPAA compliance
  • Medical Filing
  • Patient Assessment and Scheduling
  • Client relations
  • Inventory coordination





  • Works well independently
  • Meticulous attention to detail
  • Strong organizational skills
  • Courteous and professional demeanor
  • Excellent communication skills
Experience
09/2012 to Current
Dispatcher Vpne Parking Solutions Concord, MA,
  • dispatching and handling vehicle donations for different charities on a multi line phone system.
  • To schedule each donor and confirming all documents needed to assure the donation is complete and available when picking up vehicle.
  • Also to back date and call each donor to check the status of missing documents in order to process the donation of vehicles for the auction.
  • I'm responsible for keying data into our CATS system while talking to charities, donors and dispatching truck drivers, also using Google maps to assist drivers when needed.
  • Other duties include handling Bid Approvals by calling buyers and informing if the charity accepted or declined an offer for a vehicle.
09/2007 to 06/2012
Caging Lead Simpson Housing Services Minneapolis, MN,
  • As a caging lead I've maintained more responsibilities as well as act as an instructor when manager is absent.
  • Duties include caging incoming mail donations for political committees, adding money orders, checks credit cards and cash upon delivery of clientele packages.
  • Scanning information into Remit Plus for electronic deposits and producing bank reports for closing of the days deposit history.
  • Also to create and maintain control sheets and caging summaries using excel for each client held within the office.
  • Make bank runs for political campaign parties with donations and record all non-donors on a tablet to inter into the database along with other information.
to
Data Entry Assistant Salt Lake City, UT,
  • To key a donor's information into the system using database numbers and source codes in the allotted time as directed by data entry manager's procedures.
  • The amount of documents with donor's information to be keyed in an hr is 295-300 plus and should equal 2,360-2,400 within the completion of an 8hr day.
  • As a keyer I am to clean up all records and update changes to data on each document as requested by donor.
  • Other duties include inserting correct punctuations, salutations and to spell out all abbreviations when needed.
  • When performing this duty accuracy and speed is very imperative and should be notated on a managers note pad to assure keyer is on an hourly keying schedule.
04/2005 to 07/2005
Medical Assistant/Receptionist Usa Vein Clinics City, STATE,
  • Prepped patients for exams, documented patient information and vital signs.
  • Performed diagnostic test including throat cultures, rapid strep and EKG testing, dipstick urinalysis, and pap exams Responsible for scheduling appointments, writing referrals, and not limited to other clerical duties needed to be performed.
  • Answered phones (24 line switch board), over head page, mailed and received packages, greeted clients, employees, customers and vendors, maintained daily attendance log, weekly time sheets and records General office duties; light typing, made copies, faxes, labels and other assigned tasks Sorted mail, used a multi line paging system, monitored front lobby area to make sure all visitors signed in and out properly, distributed applications to visitors upon request for employment.
  • Obtained information by contacting appropriate personnel or patients.
  • Scanned incoming documentation.
  • Pulled patient charts for upcoming appointments.
  • Typed medical orders for procedures and laboratory tests.
  • Disseminated information to correct department, individual or outside location.
  • Consolidated diverse medical records.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Updated daily logs to track information movements.
  • Kept department clean, organized and professional.
Education
Expected in June 2004 to to
Diploma: General Studies
Cardozo Senior High - , Washington DC
GPA:
Expected in 2005 to to
Certificate: Medical Assistant Program
Sanz School - Washington, DC
GPA:

Skills

Data-Entry and Collection, Account Management, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Service, Email, Executive Management Support, Filing, Internet Research, Research, Scheduling, Service Orientation, Telephone Skills, Time Management, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills

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Resume Overview

School Attended

  • Cardozo Senior High
  • Sanz School

Job Titles Held:

  • Dispatcher
  • Caging Lead
  • Data Entry Assistant
  • Medical Assistant/Receptionist

Degrees

  • Diploma
  • Certificate

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