LiveCareer-Resume

dispatcher resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
  • Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
  • Experienced in maintaining stock and setting up promotions. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards.
  • Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
  • Enthused Sporting Goods Sales Associate knowledgeable in customer engagement and sports equipment.
  • Highly trained employee known for promoting store incentives and delivering exemplary customer service.
  • Meticulous Logistics Manager with desire to find effective solutions to performance issues and high freight costs.
  • Experienced in mentoring employees and enforcing safety procedures.
  • Offers successful career history spanning more than two years. Upbeat, customer-focused Sales Associate with five years of experience in retail environments.
  • Flexible and approachable, with strong organizational and time management skills.
  • Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
  • Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need.

Enthused Sporting Goods Sales Associate knowledgeable in customer engagement and sports equipment. Highly trained employee known for promoting store incentives and delivering exemplary customer service. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Skills
  • Delegating Work
  • Processing Orders
  • Delivery Procedures
  • Improving Operations
  • Monitoring Field Personnel
  • Service Planning
  • Resource Coordination
  • Calendar and Scheduling Software
  • Speech Clarity
  • Verbal and Written Communication
  • Schedule Management
  • Effective Communications
  • Customer File Maintenance
  • Client Interaction
  • Customer Request Management
  • Time Management
  • Stocking and Organization
  • Order Verification and Acceptance
  • Digital and Physical Counts
  • Teamwork and Collaboration
  • Problem-Solving
  • Ordering Supplies
  • Inventory and Data Analysis
  • Heavy Lifting
  • Attention to Detail
  • Stockroom Maintenance
  • Forklift Operation
  • Safety Procedures
  • Data Entry
  • Shipping and Receiving
  • Basic Math
  • Product Recommendations
  • Display Setup
  • Relationship Selling
  • Store Opening and Closing
  • Customer Needs Assessment
  • Dispute Mediation
  • Flexible Schedule
  • Cash Handling
  • Merchandising Knowledge
  • Stockroom Upkeep
  • Cash Handling Accuracy
  • Customer Service
  • Team Player Mentality
  • Customer Service
  • Product Knowledge
  • Ability to Lift 40 pounds
  • Locating Merchandise
  • Adaptable and Flexible
  • Reliability
Experience
01/2020 to Current
Dispatcher Brookfield Global Integrated Solutions Brooks, CA,
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked changes in computer system to keep records current and accurate.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Utilized various software systems to facilitate movement, planning, and scheduling.
  • Operated cash register, collected payments, and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Coordinated inventory, stocking, and ordering.
  • Verified pricing and computed product totals to complete detailed invoices.
  • Maintained records tracking adjustments, pallet audits, and inventory errors.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
09/2017 to 01/2020
Carpenter Alutiiq Llc Jacksonville, FL,
  • Shaped materials to exact measurements for job requirements with hand tools and power equipment.
  • Promoted team safety by keeping work areas free of hazards.
  • Installed floor joists, trusses and rafters.
  • Met with customers to draw plans and figure out specific needs.
  • Used band, circular, jig, reciprocating, chop and compound miter saws.
  • Informed customers on deals and current promotions for certain materials.
  • Friendly demeanor
05/2014 to 09/2017
Yard Associate Sunbelt Rentals, Inc. Durham, NC,
  • Operated forklifts to pick customer orders in bulk areas.
  • Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.
  • Facilitated inventory control by counting and organizing warehouse materials.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted over customers by advising on merchandise selection and answering lumber-related questions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Built trusting relationships with customers by making personal connections.
Education and Training
Expected in 05/2011 to to
High School Diploma:
Northern Heights High School - Allen, KS,
GPA:
Expected in to to
:
Emporia State University - Emporia, KS
GPA:

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Resume Overview

School Attended

  • Northern Heights High School
  • Emporia State University

Job Titles Held:

  • Dispatcher
  • Carpenter
  • Yard Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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