dispatcher resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Systematic Administrative Assistant with over 22 plus years of experience in fast-paced office settings. Hardworking team-player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Dedicated and driven to provide clerical excellence in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving clients. Desires a job that will allow me to grow my personal skills through development.

  • Advanced Clerical Knowledge
  • Business Operations
  • Scheduling and Calendar Management
  • Excellent Multi-tasking Ability
  • Account Management
  • Proficient With Word, Excel, Windows, Chrome and Many Other Operating and Software Programs
  • Dispatch
  • Office Administration
  • Billing and Invoicing
  • Verbal and Written Communication
  • Precise Data Entry
  • Keyboarding Skills
  • Provide Excellent Office to Customer Relations
Fayette County High School Fayetteville, GA Expected in 1995 High School Diploma : - GPA :
Work History
Kroger - Owner
Shorewood, WI, 06/2020 - Current
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Optimized team hiring, training and performance.
Primrose School - Director
Saint Charles, IL, 09/2017 - 12/2021
  • Facilitator in Post Traumatic Stress Disorder and mental health.
  • Facilitate in Group and one on one settings.
  • Dispatch Facilitators to group or one on one calls.
  • Develop and maintain positive relationships with other board members and clients.
  • Created the organization's mission and vision statements that would be utilized by all.
  • Establish performance goals for each department and provided feedback on methods for reaching those milestones.
  • Analyze business needs while soliciting customer feedback for process improvements.
  • Ensure that all areas of the building were in working order and kept clean.
  • Run day to day operations, along side the President and Head Director, we created and formed this non profit to help Veterans and First Responders to give back to our community.
  • Work closely with organizational leadership, including but not limited to other board of directors, to strategically affect direction of operations.
  • Resolve all issues efficiently, which in turn enhanced customer satisfaction ratings.
  • Volunteer and Give Back to the Communities.
Vpne Parking Solutions - Dispatcher
Hull, MA, 12/2018 - 04/2020
  • Full time 1600 to 2400 dispatcher.
  • Dispatch and re dispatch vehicles monthly. Ensuring proper forms are labeled and ready for next month re dispatch.
  • Ensure driver logs are properly filled out after commitments.
  • Answer phone calls from customers and employees with accurate and detailed information.
  • Schedule drivers and vehicles for commitments.
  • Verifies spare keys and key accountability monthly of vehicles.
  • Verifies key accountability nightly of building keys.
  • Inventory of vehicles whether in the TMP parking lot, in the shop or out for commitments.
  • Data entry in HRT software.
  • Enter commitments for drivers and customers in system accurately.
  • Maintain constant communication with customers and drivers while out on commitments.
  • Inspect driver and customer vehicles for deficiencies after mission is complete.
  • Process Funerals, CAO's and CNO"s with care and accuracy.
  • Assign vehicles for processed Funerals, CAO's and CNO's.
  • Create, edit and update commitments for drivers.
  • Brief driver's on Safety First before start and during commitments.
  • Provide customer care calls to customers who are delinquent on re dispatch.
  • Monthly verification of credit cards for customers re dispatching and running credit card reports for accuracy.
  • Process and rotate vehicles for customers when vehicles are on rotation list.
  • Input and verify wash rack report every night.
  • Assign ice cards to drivers daily, input returned ice cards in spreadsheet. Copy, scan and email weekly on Mondays to management.
  • Track first aide kits and blood borne kits passed out to drivers daily.
  • Accurately input data for payroll in HRT and TimeAid.
  • Provide excellent customer service.
  • Ability to obtain CAC card.

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Resume Overview

School Attended

  • Fayette County High School

Job Titles Held:

  • Owner
  • Director
  • Dispatcher


  • High School Diploma

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