Dispatcher Resume Example Antons Towing

DISPATCHER

Professional Summary

EMT versed in addressing serious medical injuries and illnesses. Trained in the use of rescue and medical equipment.

Highly motivated and results-driven professional bringing extensive experience in logistics and dispatching. Team player and natural leader with excellent communication skills.

Skills

Good communication skills
Complaint resolution
Fast learner
Basic computer skills
Computer proficient
Customer relationship building
Strong initiative
Strong team player
Strong written and verbal communication skills

General math skills
Good judgment
Good multitasker
Excellent sense of direction
Excellent time management
Knowledge of state roads and highways
Safety-conscious
Customer-oriented
Logistics knowledge

Work History

Dispatcher06/2012 to 09/2012
Antons Towing – Congers, NY

Interfaced with management and colleagues in a professional manner.
Translated business needs and priorities into actionable logistics strategies.
Determined the most cost-effective procedures and routes for shipments.
Prioritized order security, accuracy and on-time pickup and delivery.
Communicated with dispatchers, and customers regarding outgoing orders.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Dispatched Wreckers to Emergencies
Street directions
Phone call orders

EMT08/2009 to 12/2011
Rockland Mobile Care – Chestnut Ridge, NY

Responded to dispatched emergency assignments quickly and safely.
Performed basic and advanced patient assessments.
Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
Monitored patients for changes, and reviewed and revised plans accordingly.
Inspected the vehicle, medical supplies and equipment during down time.
Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
Demonstrated high standards of performance, including teamwork, communication and compassion.
Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
Strictly protected the confidentiality of all information related to patient care activities and EMS operations.

Cashier06/2008 to 07/2009
CVS – New City

Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Scored in top 10% of employees in successful resolution of issues
Maintained cleanliness and presentation of stock room and production floor.
Directed calls to appropriate individuals and departments.
Operated a POS system to itemize and complete an average of number customer purchases.
Set up and explained new membership contracts.

Volunteer EMT05/2007 to Current
South Orangetown EMS – Tappan, NY
Volunteer EMT

Education

High School Diploma: 2009Clarkstown High School South (CCSD)- West Nyack, 10994, NY

Resume Overview

Companies Worked For:

Antons Towing
Rockland Mobile Care
CVS
South Orangetown EMS

School Attended

Clarkstown High School South (CCSD)

Job Titles Held:

Dispatcher
EMT
Cashier
Volunteer EMT

Degrees

High School Diploma : 2009

Dispatcher Resume Example

Resume Score: 70%

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