Dispatcher Resume Example
I am currently a Lieutenant at Wayne county EMS. I have been serving in Emergency services since 2007. I have experience in completing reports with each pt that I have transported. I am familiar with different types of computer software and some forms of entering data. I have been a Dependable Dispatcher offering 1 year of experience. Stellar skills in clear and professional rescuer and caller communication. Dedicated 911 Dispatcher with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when handling different types of emergency's.. Practiced in opening, delegating and closing cad cards with speed and accuracy. I have been working with the public since the age of 16 years old. I am married with 3 children. An ordained Baptist Minister, and also currently serve as EMS Chaplain for Wayne County.
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- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Managed numerous cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Used radio, telephone and computer system to update first responders with new information.
- Assisted departments with special requests such as BOLOs.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Answered calls per to assist with customer questions and concerns.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Assessed emergency situations and prioritized medical care for patients.
- Evaluated patients' medical status and monitored vital signs during transit.
- Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
- Documented all calls in reports detailing type of incident and course of treatment.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Delivered emergency care to individuals involved in motor vehicle accidents, falls and other major incidents.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Currently serve as Shift Supervisor. Insuring all Daily duties are met as described in SOPs.
- I have been named EMT-B of the year, as well as EMT-A of the year as voted on by my peers.
- Positioned and aligned components to complete accurate assembly work.
- Orchestrated organizational assembly strategy to produce products to conform to design specifications.
- Checked parts against stock lists, blueprints and material specifications to verify compliance with standards.
- Set and verified parts clearances to prevent jams or wasted materials.
- Smoothed surfaces to enhance alignment of parts and finishes.
- Inspected and tested final products to verify conformance to established tolerances.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Supported QA measures by visually inspecting items and removing defective elements.
- Assisted assessment of finalized product development to maintain QC standards.
- Used established assembly instructions to complete jobs in efficient and accurate manner.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
I am currently an ordained minister and have been a local pastor for around 10 years. I am currently the Pastor at Big Springs Baptist Church.
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Resume Overview
School Attended
- Monticello Independent
- Ky EMS Training
Job Titles Held:
- Dispatcher
- EMT-A Lieutenant
- Factory Line Worker
- Restaurant Team Member
Degrees
- High School Diploma
EMT-B NRAEMT in EMS
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