Dispatcher Resume Example

• Provides administrative support to Franklin County Government by Completing appropriate forms and dispatch radio announcements by using Microsoft Office Suite and General Knowledge of Office Procedures.
• Works within a team environment and maintains a professional relationship with coworkers.
• Read system maps and caller information, and documents all details in database and software system.
• Successful at keeping callers calm and gathering required information to support police and other first responder actions.
• Answers calls from automatic routing system and takes information from callers by using abilities to communicate with the public orally and by written material.
• Reduces risks and emergency response issues by using courtesy and tact, and the ability to meet critical deadlines.
• Performs excellent Customer Service
• Performs various administrative functions, including filing paperwork, delivering mail, sorting mail.
• Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
• Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
• Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

Team Lead in the Food Service Area by

• Overseeing team of employees with food prep while provided exceptional customer service.
• Directed personnel training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Cross-trained and provided back up for customer service.
• Continuously checked products for quality assurance according to strict guidelines.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement and entered into database.
• Worked flexible Schedule.
• Maximized efficiency by removing safety hazards and debris from work areas.
• Identified stock imperfections, assigned grades and noted production concerns based on food inspections.
• Completed special cuts, including groves and bevels, to produce desired looks.
• Built strong relationships with customers through positive attitude and attentive response.

• Manger of Food Service and Catering Department (currently working Part-time)
• Maintains compliance with company policies and procedures for food safety, sanitation and quality.
• Oversees balance of cash registers, reconcile transactions, deposits and processes payments.
• Purchase food and inventory, cultivated strong vendor relationships.
• Maintains kitchen cleanliness and sanitation through correct procedures and schedules cleaning of surfaces and equipment.
• Maintains compliance with company policies and procedures for food safety, sanitation and quality.
• Provides Daily reports of work progress.
• Performs Inspections, fills in for employees upon absences, team player.
• Oversaw food preparation and monitored safety protocols.
• Limited portion sizes and used garnishes to control food costs.
• Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.