Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge. I'm open to learn new/different skills and a fairly quick study. I have experience in multiple areas from food service to construction and office work. I am a laid back and open minded person and will accomplish any task needed. I also like to stay busy as it keeps the day productive.
03/2009 to Current
DispatcherLuhr Bros Inc. － Port Allen, LA
Reviewed multiple routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.Managed daily delivery and work schedules to maximize coverage.Answered customer requests with information about product availability, shipping information and status updates.Coordinated order processing, as well as shipping logs and paperwork submissions.Provided excellent service and attention to customers when face-to-face or through phone conversations.Attended departmental meetings, providing feedback to enhance future performance.Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.Delivered limestone to customer locations.Scheduled and dispatched daily delivery calls based on caller locations.Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.Kept detailed and updated records of calls in physical and electronic databases.Delivered limestone to customer locations.Utilized google maps to compile data gathered from various sources.Handled all delegated tasks, including taking & setting up orders, organizing tickets for invoicing , filing documents, setting up payroll & deposits.Learned how to drive an off-road dump truck for unloading bargesions and adjusted plans to meet daily requireManaged daily delivery and work schedules to maximize coverage.
Answered customer requests with information about product availability, shipping information and status updates.
Coordinated order processing, as well as shipping logs and paperwork submissions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Attended departmental meetings, providing feedback to enhance future performance.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Delivered limestone to customer locations.
Scheduled and dispatched daily delivery calls based on caller locations.
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
Kept detailed and updated records of calls in physical and electronic databases.
Delivered limestone to customer locations.
Utilized google maps to compile data gathered from various sources.
Handled all delegated tasks, including taking & setting up orders, organizing tickets for invoicing , filing documents, setting up payroll & deposits.
Learned how to operate an off-road dump truck for unloading barges.
04/2007 to 10/2008
Food Preparation WorkerPelican Reef Restaurant － Fowl River, AL
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each day before & end of shift.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Protected food from spoilage by storing according to safety procedures.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Handled all delegated tasks, including food prep, stocking and clean up. Also assisted dishwasher, line cook, & wait staff with any extra work load.
Collaborated in development of food safety procedures.
02/2006 to 01/2007
Janitorial WorkerSparkling Clean Janitorial Service － Baton Rouge, LA
Utilized timekeeping system to document hours worked per day.
Earned reputation for good attendance and hard work.
Maintained, sanitized and vacuumed multiple offices and make-ready apartments.
Handled all delegated tasks, including thorough, top to bottom cleaning of each room and office and made sure to have all materials needed for daily jobs.
09/2003 to 07/2005
Sandwich ArtistSubway － Theodore, AL
.Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Organized food preparation stations and replenished supplies to maximize efficiency.
Used cash register to receive payments by cash, check, credit card and voucher.
Assisted customers, including answering questions and preparing orders.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Informed customers of regular deals or monthly specials.
Organized food items on serving trays and in carry-out packages in preparation for delivery of completed orders to customers.
Monitored and counted food stock and supplies to reorder on time.
Restocked kitchen supplies by rotating food according to dates.
Quickly prepared accurate orders within expected timeframe.
Communicated with customer to provide menu offering details and assist with decision-making.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Completed opening, closing and shift change tasks to promote store efficiency.
Washed and sanitized dishes after every use to protect customers.
Executed all daily tasks and assisted other team members when needed.
Trained sandwich artists to apply attention to detail and commitment to quality.
Verified orders and bagged items for easy transport.
Education and Training
GEDJames H. Faulkner State Community College － Fairhope, AL