- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
I’m a very hard worker. I show up in time and I don’t call off. I’m a people person and easy to talk to and get along with,I take constructive criticism well and I strive to be better and learn as much as I can.
- Delivery procedures
- Adjusting routes
- Processing orders
- Delegating work
- Improving operations
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- Critical thinker
- Customer relationship management
- Training new hires
- Working collaboratively
- Customer service
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Dispatcher, 02/2018 to 03/2020
Florida East Coast Railway – West Palm Beach, FL,
- Maintained current knowledge of all personnel in field and all completed deliveries or delays.
- Reported delays, accidents or other traffic and transportation situations.
- Tracked all changes in computer system to keep records current and accurate.
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Supervised driver dispatching, route planning and vehicle tracking for over 20 drivers.
- Oversaw investigation and resolution of customer and vendor issues.
- Managed daily delivery and work schedules to maximize coverage.
- Accurately and efficiently responded to over several daily requests.
- Answered customer requests with information about product availability, shipping information and status updates.
- Kept detailed and updated records of calls in physical and electronic databases.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Communicated with individuals within inbound call center setting to complete dispatch support for all calls.
- Scheduled and dispatched over 40 daily roadside assistance calls based on caller locations and available employees.
EVS Technician, 05/2012 to 02/2018
Dignity Health – Erlanger, KY,
- Emptied trash cans, sorted recycling and properly disposed of all waste.
- Placed wet floor signs to protect staff and patients from fall or injury.
- Wore personal safety equipment to prevent burns from cleaning chemicals.
- Collected soiled linens, made beds and transported items to laundry services.
- Reported damaged property, maintenance concerns and fire and safety hazards.
- Cleaned, sanitized and organized facility to avoid spread of germs.
- Followed procedures for using and disposing of disinfectant chemical cleaners.
- Operated and maintained cleaning equipment, performing repairs as necessary.
- Notified management of structural issues and major repairs.
- Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Used industrial cleaning equipment to quickly complete custodial tasks.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Notified building managers about needed repairs to maintain public safety.
- Organized custodial closets to easily find equipment and supplies.
- Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on daily basis.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Moved heavy furniture, equipment and supplies with hand trucks.
- Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Utility Worker, 07/2007 to 05/2012
Nexdine – Mansfield, MA,
- Maintained clean, organized and fully stocked work areas for maximum efficiency.
- Gathered and removed trash, debris and liquid waste.
- Mixed and used cleaning solutions in appropriate ratios.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Backed up team members during heavy work periods to maximize team coverage.
- Moved food and supply items from delivery trucks to storage by unloading and organizing.
- Built customer loyalty by providing sparkling clean dishes and helping kitchen with special requests.
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
- Completed all assigned prep work ranging from catering functions to prep work in the kitchen
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Organized clean utensils in storage bins for servers to access easily.
- Maintained assigned areas to keep organized and clean by mopping floor, drying to reduce accidents and sanitize.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Routinely partnered with other staff members to complete hard and difficult daily tasks to maintain cleanliness and detail
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Carried out various kitchen maintenance, including
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in proper-compartment sink.
- Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through
- Studied methods of coworkers, successfully learning skills
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
- Maintained clean and well-organized kitchen areas to promote efficiency.
GED: , Expected in 02/2006
San Gorgonio High School - San Bernardino, CA
GPA:
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