LiveCareer-Resume

dispatcher resume example with 10 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Analytical and organized Dispatcher with background dispatching services. Keeps crews on-time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems.

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.

Skills
  • Delivery Procedures
  • Improving Operations
  • Service Planning
  • Processing Orders
  • Adjusting Routes
  • Monitoring Field Personnel
  • Personnel Monitoring
  • Message and Work Order Transfer
  • Effective Communications
  • Team Work Scheduling
  • Problem Assessment
  • Speech Clarity
  • Work Order Preparations
  • Route Planning and Adjustment
  • Territory Communications Oversight
Experience
Dispatcher, 09/2022 to 01/2023
Envoy Air Inc.Indianapolis, IN,
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Communicated with individuals within inbound call center setting to complete dispatch support for customer calls.
  • Identified locations and needs of callers to accurately send assistance.
  • Supervised driver dispatching, route planning and vehicle tracking for over ten drivers.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Scheduled loads according to priority and available equipment.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Reported delays, accidents or other traffic and transportation situations.
  • Answered customer requests with information about product availability, shipping information and status updates.
Catechist Teacher, 12/2020 to 02/2022
St. Albert The Great Newman CenterCity, STATE,
  • Organized charity and fundraising events to raise money for great cause.
  • Conversed with children's parents after class to establish cooperative relationships.
  • Presented and prepared weekly sermons and bible lessons for congregation.
  • Assisted with bulletin board planning and design to communicate Sunday School news and updates.
  • Advocated for children and children's programs to parents and church staff.
  • Coordinated and organized special holiday and spiritual events to boost community interest.
Catechism Teacher, 10/2014 to 12/2020
St. Anthony Of Padua Roman Catholic ChurchCity, STATE,
  • Led worship services to share faith with congregants and community.
  • Organized charity and fundraising events to raise money for great cause.
  • Arrived before Sunday School class began to supervise and develop relationships with children.
  • Assisted with bulletin board planning and design to communicate Sunday School news and updates.
  • Advocated for children and children's programs to parents and church staff.
  • Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
  • Planned games, songs and dances as part of religious curriculum.
  • Fostered safe and nurturing learning environment in classroom to promote faith development.
Pastoral Assistant, 06/2012 to 10/2014
St. Marys Catholic ChurchCity, STATE,
  • Led worship services to share faith with congregants and community.
  • Presented and prepared weekly sermons and bible lessons for congregation.
  • Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
  • Attended missionary trips to various areas to help natives learn about religion and complete charity work.
  • Developed lesson plans in accordance with curricula and core church beliefs.
  • Coordinated and organized special holiday and spiritual events to boost community interest.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Achieved cost-savings by developing functional solutions to problems.
  • Understood and followed oral and written directions.
  • Collaborated with others to discuss new opportunities.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Education and Training
Bachelor of Science: Theology, Expected in 05/2005 to Seton Hall University - South Orange, NJ
GPA:
High School Diploma: , Expected in 06/1997 to Saddelback High School - Santa Ana, CA,
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Italian:
Professional
Negotiated:
Portuguese:
Limited
Negotiated:
Latin:
Elementary
Negotiated:
Greek:
Elementary
Negotiated:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Led team to achieve higher income, earning recognition from upper management and financial reward.
  • Promoted from secretary to dispatcher, in less than 12-months.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.

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Resume Overview

School Attended

  • Seton Hall University
  • Saddelback High School

Job Titles Held:

  • Dispatcher
  • Catechist Teacher
  • Catechism Teacher
  • Pastoral Assistant

Degrees

  • Bachelor of Science
  • High School Diploma

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