Dispatch Supervisor, Transportation Specialist Resume Example
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DISPATCH SUPERVISOR, TRANSPORTATION SPECIALIST
Professional Summary
Reliable and enthusiastic individual offering years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume of inquiries with administrative needs. Knowledgeable in managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.
Skills
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Work History
Dispatch Supervisor, Transportation Specialist, 10/2016 to Current
Farfetch – New York , NY
Farfetch – New York , NY
- Coordinated schedules and communicated changes to customers
- Worked with service providers to resolve issues and correct delays
- Increased area coverage through effective scheduling and detailed location monitoring
- Implemented techniques to improve working conditions for all employees and create a positive work environment that maximized employee morale and engagement
- Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information
- Oversaw daily transportation by coordinating personnel and developing efficient routes and workload schedules
- Maintained and verified time, transportation, financial, inventory and personnel records
Assistant General Manager, 04/2005 to 08/2016
Pine Bay Liquors & Package Goods – City , STATE
Pine Bay Liquors & Package Goods – City , STATE
- Managed budget and policy implementations, conducted annual employee performance reviews and monthly staff meeting to obtain feedback. Hired, trained and mentored new employees
- Completed daily inventory and ordering precise quantities of stock to drive profitability and shrinking inventory cost through vendor relationships
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
- Ensured exceptional guest services and resolving any problems promptly and effectively
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintained secure cash drawers, resolved discrepancies and kept meticulous records of all transactions
- Kept facility compliant with health codes, sanitation requirements and license regulations, and laws pertaining to alcoholic beverage services
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand by delegating tasks, scheduling deliveries and creating bi-weekly staff schedules
Assistant Finance Coordinator/Deputy Registar, 02/2005 to 04/2007
Bass River Township – City , STATE
Bass River Township – City , STATE
- Met deadlines by proactively managing individual and team tasks
- Served as Coordinator special projects, such the Clean Community Grant and Municipal Alliance
- Maintained accurate, current and compliant financial records by monitoring and addressing variances
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Utilized clerical skills by efficiently handling wide range of routine and special requirements. Collected, and input information into a database system
- Verified paperwork and data entry, calculation and billing code completion and accuracy
- Completed bi-weekly payroll for employees, including calculating taxes, vacation and sick time
- Effectively trained and managed voting volunteers to optimize election day productivity
- Collected necessary information from voters to determine correct voting location and ballot. As well as names of voters to prevent voting of unauthorized persons
Lead Medical Unit Secretary, 02/1984 to 12/2004
Southern Ocean County Hospital – City , STATE
Southern Ocean County Hospital – City , STATE
- Prepared instruments for sterilization and performed decontamination procedures to certify that equipment and supplies were properly maintained for quality patient care and safety. Performed and maintained documentation of post-operative instrument reconciliations and protocols
- Wrapped trays, instrument packs and sets. Ordered and restocked supplies for decontamination and surgical areas
- Carried out office duties utilizing data entry skills in framework of medical database, conducted patient scheduling, check-in, check-out and payments for billing, performed account reconciliation and resolved variances. Organized charts and reports for the hospital and patient needs. Promptly received and forwarded incoming unit communications, such as phone calls, and emails, to appropriate staff
- Coordinated with nursing staff to process and direct patients to appropriate departments
- Supervised and managed physicians, nurses and support staff
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies
Education
FinanceRutgers, The State University of New Jersey - City, State
- Accounting I
- Inventory Control
- Financial Administration
- Municipal Budget Process
Nursing Administration Ocean County College - City, State
Sterile Processing TechnologyOcean County College - City, State
High School DiplomaPinelands Regional High School - City, State
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Resume Overview
School Attended
- Rutgers, The State University of New Jersey
- Ocean County College
- Pinelands Regional High School
Job Titles Held:
- Dispatch Supervisor, Transportation Specialist
- Assistant General Manager
- Assistant Finance Coordinator/Deputy Registar
- Lead Medical Unit Secretary
Degrees
- Finance
Nursing Administration
Sterile Processing Technology
High School Diploma
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