dispatch shipping receiving associate administrator resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Detail-oriented Disptacher/ Administrative Associate well-versed in managing movement of goods in, out and around warehouses. Showcases strong attention to detail, remarkable work ethic and solid problem-solving, communication and organizational skills. Offering 1+ years of dynamic shipping and distribution experience.


- Microsoft Office Suite

- Forklift Certified

- Department Of Agriculture & Market WeighMaster License

- Life Accident & Health Licensed

- OSHA 10 Certified


Q2 New Account Premium Sales

- Number 1 in New Account Premium for Quarter 2 within the agency for Matson and Kellogg Benefits Group.

Premium Pacesetter

- Received a silver award.

Dispatch/Shipping & Receiving Associate/Administrator, 10/2022 to Current
Berkshire BankNew Haven, CT,
  • Obtained required documentation to process shipments and support movement.
  • Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Maintained inventory of shipping materials and supplies.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
Financial Services Representative, 12/2019 to 12/2022
Caci International Inc.Otranto, SC,
  • Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
  • Established strong and positive working relationships within organization to contribute to team success.
  • Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
  • Maintained friendly front-line coverage by greeting and assisting walk-in customers, promoting good first impressions with clients.
  • Discussed financial needs and goals to present investment options aligned with clients' financial status.
  • Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
  • Offered sound financial recommendations to promote financial security, moving clients to take action.
  • Utilized assistive software, reporting tools and illustrations to educate clients on financial services and planning.
  • Implemented cutting-edge financial strategies to grow and develop long-lasting, value-based client relationships.
  • Guided customers toward upward credit mobility through good financial choices.
  • Cold-called potential clients to discuss available financial products and services.
Event Coordinator, 05/2016 to 12/2022
Oak Street Health Inc.Joliet, IL,
  • Oversaw event logistics, venue scheduling and accommodations.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
  • Negotiated with vendors to achieve most favorable terms.
  • Tracked payments, balances and registrations for various events.

  • Produced contracts and invoices for events and monitored fee collection.
  • Obtained permits from fire and health departments to erect displays and exhibits and serve food at events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Designed contracts, collected fees and booked venues for events.
  • Conferred with customers to gather event requirements and explore opportunities.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Oversaw work of up to 15 staff seamlessly executing professional events.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
Health Insurance Specialist, 02/2018 to 11/2019
MarketsourceClovis, CA,
  • Processed changes in insurance policies and periodically reassessed client needs.
  • Participated in weekly training sessions to improve product knowledge and enhance company growth.
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
  • Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
  • Conducted fact-finding assessments to create sales presentations for client engagement.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Developed appropriate quotes based on risk information.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Leveraged industry trends to shape solutions and approaches.
Territory Account Manager, 12/2016 to 09/2017
VistraJakarta, ID,
  • Presented products and services to meet client business needs.
  • Maximized territory returns by actively pursuing new partnerships and accounts.
  • Tracked calls, results and submitted reports.
  • Generated leads with proactive prospecting strategies and established sales funnels.
  • Implemented business marketing strategies and creative approaches to bring in consistent business and expand territory.
  • Worked closely with existing accounts to grow market share.
  • Stayed current on competitor sales, prices and products.
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
Accounts Executive, 01/2015 to 07/2017
Bankers Healthcare Group Inc.City, STATE,
  • Reviewed accounts for delinquencies and other ongoing issues.
  • Used relationship-focused approach and deep understanding of needs to strengthen customer loyalty.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
  • Met changing customer demands by offering range of product solutions.
  • Drove growth by meeting with customers to offer range of services and products.
  • Resolved customer complaints by offering creative solutions and incentives.
  • Revived dormant accounts by re-establishing relationships with key decision-makers.
  • Utilized CRM to collect, organize and manage sales data and customer information.
Education and Training
: Liberal Arts , Expected in to Monroe Community College - Rochester, NY,

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Resume Overview

School Attended

  • Monroe Community College

Job Titles Held:

  • Dispatch/Shipping & Receiving Associate/Administrator
  • Financial Services Representative
  • Event Coordinator
  • Health Insurance Specialist
  • Territory Account Manager
  • Accounts Executive


  • Some College (No Degree)

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