, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Attentive Dispatcher dedicated to providing reliable support and sound organization strategies for call coordination. Well-versed in telephone and two-way radio communication for relaying quick messages, work orders and field instructions. Skilled at recording and organizing incident reports and caller requests for easy reference. Dedicated Driver professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Work Crew Dispatch
Equipment Location Identification
Customer File Maintenance
Calendar and Scheduling Software
Route Planning and Adjustment
Dispatch Recordkeeping
Traffic Monitoring
Problem Assessment
Client Interaction
Verbal and Written Communication
Materials Ordering
Material Distribution
Paperwork Processing
Equipment Inspection
Decision Making
Task Prioritization
Quality Control
Team Building
Time Management
Creative Thinking
Distance Estimation
Equipment Orders
Complex Problem Solving
Data Entry
Training and Development
Team Guidance and Direction
Critical Thinking
Work History
Dispatch Manager/Driver, 01/2019 to 10/2020 Loma Linda University Medical Center – San Bernardino, CA,
Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
Evaluated current operational processes to help develop, implement and improve practices.
Reported to management operational activities and maintained current records.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Received new orders, prepared documentation and assigned personnel.
Monitored flow of paperwork and directed information to appropriate departments.
Kept detailed track of all available field personnel and all in-progress and completed calls.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Driver, 02/2012 to 01/2019 Loma Linda University Medical Center – Redlands, CA,
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Delivered employees and materials to job sites daily.
Obtained customer signatures to complete and process paperwork.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Delivered goods and products to customer on time and in excellent condition.
Worked directly with customers to assess damage and incompleteness of orders.
Upheld high standards of professionalism and discretion when working with high-value clients.
Generated consistent referrals and repeat business by providing friendly and fast service.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Verified daily deliveries against shipping instructions before delivering to customers.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Planned and adjusted optimal routes based on traffic and weather conditions.
Coordinated efficient routes to avoid delays and optimize schedules.
Checked in with dispatch service and updated with current location.
Driver, 03/2010 to 02/2012 CFI Express – City, STATE,
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Delivered employees and materials to job sites daily.
Obtained customer signatures to complete and process paperwork.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Delivered goods and products to customer on time and in excellent condition.
Worked directly with customers to assess damage and incompleteness of orders.
Upheld high standards of professionalism and discretion when working with high-value clients.
Generated consistent referrals and repeat business by providing friendly and fast service.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Verified daily deliveries against shipping instructions before delivering to customers.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Planned and adjusted optimal routes based on traffic and weather conditions.
Coordinated efficient routes to avoid delays and optimize schedules.
Checked in with dispatch service and updated with current location.
Education
High School Diploma: , Expected in 06/2001 Worthing High School - Houston, TX GPA:
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