LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Attentive Dispatcher dedicated to providing reliable support and sound organization strategies for call coordination. Well-versed in telephone and two-way radio communication for relaying quick messages, work orders and field instructions. Skilled at recording and organizing incident reports and caller requests for easy reference. Dedicated Driver professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Work Crew Dispatch
  • Equipment Location Identification
  • Customer File Maintenance
  • Calendar and Scheduling Software
  • Route Planning and Adjustment
  • Dispatch Recordkeeping
  • Traffic Monitoring
  • Problem Assessment
  • Client Interaction
  • Verbal and Written Communication
  • Materials Ordering
  • Material Distribution
  • Paperwork Processing
  • Equipment Inspection
  • Decision Making
  • Task Prioritization
  • Quality Control
  • Team Building
  • Time Management
  • Creative Thinking
  • Distance Estimation
  • Equipment Orders
  • Complex Problem Solving
  • Data Entry
  • Training and Development
  • Team Guidance and Direction
  • Critical Thinking
Work History
Dispatch Manager/Driver, 01/2019 to 10/2020
Loma Linda University Medical CenterSan Bernardino, CA,
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
  • Evaluated current operational processes to help develop, implement and improve practices.
  • Reported to management operational activities and maintained current records.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Driver, 02/2012 to 01/2019
Loma Linda University Medical CenterRedlands, CA,
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Delivered employees and materials to job sites daily.
  • Obtained customer signatures to complete and process paperwork.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Checked in with dispatch service and updated with current location.
Driver, 03/2010 to 02/2012
CFI ExpressCity, STATE,
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Delivered employees and materials to job sites daily.
  • Obtained customer signatures to complete and process paperwork.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Checked in with dispatch service and updated with current location.
Education
High School Diploma: , Expected in 06/2001
Worthing High School - Houston, TX
GPA:

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Resume Overview

School Attended

  • Worthing High School

Job Titles Held:

  • Dispatch Manager/Driver
  • Driver
  • Driver

Degrees

  • High School Diploma

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