disbursements senior associate resume example with 9 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Professional Accounts Payable expert with strong interpersonal skills and over 10 years of diverse experience
  • Mortgage/Banking background which includes foreclosure processing.
  • Proficient in various accounting softwares and systems including SAP, Oracle ERP, Cognos, ART, ADI, IBS, ADP, Peoplesoft, Ceridian and QuickBooks.

Accounts Payable:

Extensive experience with accounts payable, invoice processing and reconciliation.

Payment Processing:

Experience in processing payments across all regions global including US, Canada, Europe and JAPAC. Responsible for transactions and resolving payment issues


Hands on experience in entering invoices and payment transactions using SAP T-Codes like F110, F53 and FB00.

Software tools:

Experience using other tools such as Oracle, Cognos, Peoplesoft, Ceridian, MS Office and QuickBooks.

08/2019 to Current
Disbursements Senior Associate Amgen City, STATE,

Understand the end-to-end Global Disbursements process

  • Responsible for the payments process across all regions global including US, Canada, Europe and JAPAC.
  • Responsible for resolving all tier 3 escalations for all payment issues that arise during the payment runs.
  • Using F110 (T- Code) to process payments.
  • Process all urgent and manual payments resulting from restricted currencies across the different regions.
  • Partner with IT, procurement and General Accounting and Master Data teams working on new business integrations onto the SAP financial platform.
  • Liaise with the bank to provide confirmation of payments.
     Review all PosiPay exceptions and take appropriate action
     Ensure prompt resolution of global payment errors, rejections, and returns
     Manage Global Payments mailbox and respond to inquiries/issues in a timely manner
     Ensure high value invoices are reviewed for accuracy and are approved by management prior to payment execution
     Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release
     Ensure payment runs are processed on a daily basis as scheduled and distribute as appropriate

Prioritize job duties according to terms and urgency

  • Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of clients/vendors.
07/2017 to 07/2019
Senior Associate, Finance Analyst - Global Operati FieldCore City, STATE,
  • Managed $100M Plant and Equipment budget for the tooling centers through the asset registry preserving compliance
  • Ownership of accounts in the Account Reconciliation Tool (ART) and Digital Intercompany Reconciliation Tool (DIRT) with 100% controllership compliance
  • Analysis of the income statement and balance sheet for Performance Test, Remote Services and Performance Services businesses plus Onsite Repairs Business
  • Monitored $85M internal cross business sales billing. Drove 28% fewer internal billing system errors through process improvement
  • Conducted audit on $50M internal Tooling Center billing and identified billing process improvement and drove 60% cycle time reduction
  • Managed $3M warranty expense for 219 customers and the contracts resulting in a decreased required warranty expense 83% through proper cost itemization
  • Supervised 400+ field engineer deferred overtime program which led to reduced required reserve by 20% through implementing new policy
02/2012 to 05/2017
Home Service Senior Specialist III Bank Of America City, STATE,
  • Application control: Evaluate and analyze applications and more complex transactions
  • Reconciliation: Monitor closed loan pipeline to ensure timely funding
  • Monitor and review documentation requirements for appraisals, title and hazard flood insurance reports
  • Obtain and update required payoffs
  • Follow up on missing or late vendor items
  • Assist with customer escalations and related issues
  • Perform various production and support functions
  • Effectively handle and resolve complex transactions including customer escalations
  • Evaluated default mortgage servicing loans and files to determine if all required loss mitigation activities were handled and documented in accordance with the requirements of HAMP, proprietary modification or other programs' requirements
  • Reviewed files in their entirety and provided a recommendation whether or not any errors, misrepresentations or other deficiencies that may be identified in the review resulted in financial injury to the borrower or the mortgagee
  • Reviewed foreclosed loans, evaluated whether or not they were processed in accordance with HAMP, Proprietary Modification or other applicable program guidelines and requirements
  • Reviewed and compiled fully documented loan histories, imaged documents and information available from all sources to collectively determine if it validates the information used to make the home retention / loss mitigation decision
  • Completed Claim Review according to clearly defined requirements; made a recommendation as to whether the Borrower / Customer had a valid claim
  • Proficient in examining defaulted mortgage loans for all investors: i.e. Fannie Mae, Freddie Mac, Ginnie Mae, private investors, FHA, and VA loans
Education and Training
Expected in 06/2005
MBA: Human Resources Management
Keller Graduate School of Management, Devry - ,
Expected in 04/2002
Bachelor of Arts: Business Management
Makerere University - Kampala, Uganda,

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Resume Overview

School Attended

  • Keller Graduate School of Management, Devry
  • Makerere University

Job Titles Held:

  • Disbursements Senior Associate
  • Senior Associate, Finance Analyst - Global Operati
  • Home Service Senior Specialist III


  • MBA
  • Bachelor of Arts

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