LiveCareer-Resume
LiveCareer

desk clerk resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Personable and dedicated Customer Service Representative with experience in diverse industries. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Food-handling safety
  • Order fulfillment procedures
  • Mathematically adept
  • Sales techniques
  • Accurate cash handling
  • Able to lift 30 pounds
  • Guest and client satisfaction
  • Excellent customer service
  • Organizing and prioritizing
  • Memorizing product codes
  • Professional demeanor
  • Problem solving
  • Safety standards training
  • Employee training
  • Multitasking and prioritization
  • Flexible and adaptable
  • Strong team member
  • Cash handling accuracy
  • Cash register operation
  • Outgoing personality
  • Superb time management
  • Energetic self-starter
  • Reliable and punctual
  • Listening skills
Education and Training
Pleasant Hill High School Pleasant Hill, MO Expected in 05/2018 ā€“ ā€“ High School Diploma : - GPA :
  • Dean's List Honoree all 4 years
  • Scholarship Recipient
  • 3.8 GPA
  • HOSA Member
  • A+ Member
  • Magna cum laude graduate
  • Honor Roll all 4 years
  • All Conference for cheer
  • Varsity Cheerleader
University of Central Missouri Warrensburg, MO Expected in ā€“ ā€“ : - GPA :
Experience
Hci Integrated Solutions - Desk Clerk
Ventura, CA, 10/2018 - 03/2019
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Personally addressed and welcomed several guests to business per day, improving overall customer service and engagement.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Monitored reservations to track incoming parties and special events.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Worked to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Input customer data and made immediate updates to reflect room changes.
Sonic Drive-In - Carhop
Jacksonville, NC, 03/2019 - 07/2019
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Washed and sanitized dishes after every use to protect customers.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Completed Carhop training program in a matter of a few days.
  • Answered product and order questions accurately and professionally.
  • Used a touch screen system to take orders and communicate totals for the order.
  • Verified orders and bagged items for easy transport.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Used handheld money to complete cash transactions.
Tulalip Casino Inc - Sales Associate
Tulalip, WA, 11/2019 - Current
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Collaborated with fellow sales team members to achieve group targets.
  • Processed orders through system and coordinated product deliveries.
  • Recommended merchandise to customers based on needs and preferences.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended optimal merchandise based on customer needs and desires.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Educated customers on product and service offerings.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Used register system to ring up customer purchases, process payments and issue receipts.

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Pleasant Hill High School
  • University of Central Missouri

Job Titles Held:

  • Desk Clerk
  • Carhop
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

Similar Resume

Desk Clerk Resume

desk clerk

Quick Buys Food Stores

Climax, Georgia

Desk Clerk Resume

desk clerk

Pacific Coast Staffing

San Francisco, California

Desk Clerk Resume

desk clerk

BMC Super 8 Norwich

Earlville, New York

View All
*As seen in:As seen in: