Team-oriented skilled at setting up, running, and maintaining equipment such as steel core machinery. Diligent about cleaning and general upkeep with quality-driven approach to great work. Dependable associate bringing strong background and advanced mechanical knowledge. Operates machinery with efficiency, skill, and optimal safety. Excellent troubleshooting and problem-solving abilities. Dependable manufacturing professional familiar with setting up and running any machinery in high-volume environment. Consistently meet quality standards by paying attention to job orders and product specifications. Well-organized and responsible with solid focus on teamwork. Skilled team player with strong background in various environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities.
- Fluent in Spanish
- Customer service
- Supervision
- Decision-making
- Material quality control
- Machine operations
- Power and hand tools
- Preventive Maintenance
- Scheduling flexibility
- Modifications and adjustments
- Equipment operation
- Safety Protocols
- Quality assurance standards
- Working collaboratively
Kennewick, WA, 06/2021 - Current
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Answered and managed incoming calls and emails.
- Verified, updated and entered patient information into system.
- Arranged documents for insurance claims.
- Gathered medical information, dental health history and vitals from patients.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Okatie, SC, 01/2021 - 05/2021
- Greeted client and provided them with information.
- Handled calls, collected personal information, and managed schedules.
- Maintained Client records and provided my superiors with excellent assistance.
- Assisted in various important roles around the office.
- Managed files with personal information in a secure location.
- Provided great customer service to clients when entering and leaving.
- Handled all transaction in and out of the office.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
Winchester, VA, 07/2017 - 12/2021
- Complied fully with safety requirements to protect personnel and company assets.
- Kept machinery clean and operating efficiently to consistently meet production targets.
- Troubleshot stoppages and breakdowns and quickly restored performance.
- Read and understood specifications to understand job requirements.
- Checked equipment before shifts to handle routine maintenance and notify management of advanced repair needs.
- Configured assigned machines to attain daily production goals.
- JD Deployed standard operating procedures to perform machine tasks safely and productively.
- Inspected and maintained machinery on regular basis, including completing basic repairs and lubricating high-friction parts to extend life of each piece.
- Reviewed final products to spot issues, assign quality grades and remove unacceptable work to correct problems or dispose of materials.
- Used basic welding abilities to join parts with durable connections.
- Monitored production machinery during operation to identify and quickly resolve problems.
- Kept work area organized and clutter-free.
- Maintained good working relationship with co-workers and management.
- Carried out high-quality steel core wire work with little oversight.
- Made sure to complete all work before shift end.
Dallas, TX, 12/2016 - 07/2017
- Evaluated store associates regularly to spot and develop new leadership talent.
- Reversed poor performing store by revising systems, processes, training programs, and personnel.
- Built partnerships with area businesses to raise brand awareness and increase referrals.
- Monitored team safety and protected employees from harm with strict requirements over equipment use, chemical handling, and other areas of concern.
- Recognized for excellence in building and motivating management and hourly teams.
- Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards.
- Advanced store sales position, restructuring departments and modeling customer service techniques to employees.
- Managed store's social media presence to connect with customers and share important updates.
- Set clear performance expectations for employees and implemented improvement plans to help each reach targets.
- Met regularly with department leaders to update policies and improve team performance.
- Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.
- Taught employees how to connect with customers, build trust, and independently handle routine concerns.
- Weekly payroll entries.
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Resume Overview
School Attended
- N.W.A.C.C
- Bentonville High School
Job Titles Held:
- Dental Receptionist
- Receptionist
- Machine Operator
- Store Manager
Degrees
- Degree
- High School Diploma
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