Dental Receptionist Resume Example Company Name

StephanieVogel

Summary

Responsible Dental Receptionist with excellent comprehension of patient confidentiality laws. Skilled at understanding dental and medical terminology. Provides courteous reception services via phone and face-to-face.

Skills

Dental staff support
Patient scheduling
Knowledge of dental terminology
Pleasant speaking voice
Understanding of dental insurance
Organizational skills

Multitasking
Data management
Typing
Microsoft Office
Friendly, positive attitude

Experience

Dental Receptionist10/2020 to CurrentCompany NameCity, State

Verify, update and enter patient information into Electronic Medical System.
Answer and manage incoming calls and emails.
Collect payments from patients and arranged payment schedules.
Schedule cleanings and dental appointments for patients using Electronic Medical System.
Maintain master calendar and schedule new appointments based on provider availability.
Prepar new patient files and updated existing records with new personal, insurance and medical information.
Manage front office customer service, appointment management, billing and administration tasks to streamline workflow.
Call patients to schedule and confirm appointments, consistently double-checking information and availability.
Complete claim forms for different types of appointments and work on resolutions for denials or other insurance issues.
Adhere to all HIPAA requirements to safeguard patient confidentiality.

Dental Receptionist08/2019 to 09/2020Company NameCity, State

Answered and managed incoming calls and emails.
Verified, updated and entered patient information into Electronic Medical System.
Arranged documents for insurance claims.
Scheduled cleanings and dental appointments for patients using Electronic Medical System.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Handled telephone and in-person requests for assistance from new and established dental practice patients.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Helped patients complete paperwork and explained procedures.
Adhered to all HIPAA requirements to safeguard patient confidentiality.

Medical Receptionist09/2018 to 11/2019Company NameCity, State

Entered patient information into Electronic Medical System, including insurance, demographics and health history.
Called patients to confirm scheduled appointments and obtain additional details.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Straightened up waiting room to maintain neat and organized space.
Managed office phone lines by checking voicemail and returning calls in a timely manner.
Compiled physical and digital documents, charts and reports.
Prepared and sent financial statements to support bookkeeping functions.

Administrative Assistant03/2002 to 10/2002Company NameCity, State

Maintained organized filing system of paper and electronic documents.
Coordinated communications, including taking calls, responding to emails and interfacing with military members.
Completed supply orders and maintained appropriate levels of office supplies.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Produced and distributed memos, newsletters, email updates and other forms of communication.
Assisted with answering phones, filing paperwork, entering data and support for the office.

Patient Care Coordinator08/1999 to 10/2001Company NameCity, State

Scheduled procedures for patients.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Managed logistics for patient intake and implementation of appropriate courses of treatment.
Facilitated communication between patients, medical and administrative staff and regulatory agencies.
Explained policies, procedures and services to patients.
Established strong work network by building professional relationships with physicians and fellow employees.
Communicated with patients to ensure quality of care and develop care plans.

Education and Training

Some College (No Degree): General StudiesNorthern Virginia Community CollegeCity

Emergency Medical Technician-Volunteer11/2017Prince William County Government

Resume Overview

School Attended

Northern Virginia Community College
Prince William County Government

Job Titles Held:

Dental Receptionist
Medical Receptionist
Administrative Assistant
Patient Care Coordinator

Degrees

Some College (No Degree) : General Studies
Emergency Medical Technician-Volunteer 11/2017

Dental Receptionist Resume Example

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