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Dental Receptionist Resume Example

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DENTAL RECEPTIONIST
Professional Summary

Reliable Dental Assistant with 5 years of experience efficiently handling administrative tasks and assisting chair side with dental procedures. Expert in assisting with fillings, crowns, surgical procedures, orthodontic treatment, setting up exam rooms, taking dental radiographs, certified in CEREC technologies and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients. Experience with making appointments, collecting payment, working in sterilization, and making in office retainers.

Skills
  • Knowledge of Dental Terminology
  • Scheduling
  • Collecting Payment
  • Cleaning rooms and properly sterilizing instruments
  • Dental Procedures like fillings, root canals, crowns, and surgical procedures
  • Proficient in Eaglesoft
  • Insurance Billing
  • Appointment Setting
  • HIPAA Compliance
  • Treatment Planning
  • X-Rays- FMX, 4BW/3PA's, vertical BW, PAN
Work History
Dental Receptionist05/2020 to Current
Company Name, City, State
  • Organized referrals to other medical specialists.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Prepared claim forms for dental insurance.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Booked appointments for patients using EagleSoft.
  • Took payments successfully over the phone and face to face in order to keep the business running smoothly.
Dental Assistant05/2016 to Current
Company Name, City, State
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Certified in CEREC technologies, drawing and fabricating a custom crown.
  • Cleaned and sterilized instruments and treatment rooms between patients to protect from infection risks.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Typed patient data into computer system using EagleSoft while following privacy laws and maintaining high level of accuracy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth, orthodontic treatment, or permanent restorations.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, temporaries, casts and impressions.
Dental Assistant Intern08/2015 to 05/2016
Company Name, City, State
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared dental rooms and materials.
  • Kept work areas clean, sanitized and organized to minimize infection risk.
Banquet Server05/2015 to 07/2016
Company Name, City, State
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Dental Hygiene, Expected in 2022
Oakland Community College - City, State

I will be applying for the dental hygiene program in December of 2020 in hopes of being accepted.

Associate of Arts: : 08/2019
Oakland Community College - City, State
  • Dean's List Fall semester of 2017 and Winter of 2019
  • Graduated with 3.8 GPA
High School Diploma: : 2016
Adlai Stevenson High School - City, State
  • Graduated with 3.7 GPA
  • Member of Varsity cheerleading all 4 years of high school.

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Resume Overview

School Attended

  • Oakland Community College
  • Adlai Stevenson High School

Job Titles Held:

  • Dental Receptionist
  • Dental Assistant
  • Dental Assistant Intern
  • Banquet Server

Degrees

  • Dental Hygiene , Expected in 2022
    Associate of Arts : 08/2019
    High School Diploma : 2016

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