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dental receptionist resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Skilled cashier with excellent track record in managing complex register operations. Hard-working and diligent team player with strong mathematical and customer service abilities. Offering 2 years of experience and proficiency in problem solving and customer care.

Hardworking cashier and server with 2 years of experience in cashier. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help.

Skills
  • Cash register operation
  • POS systems
  • Cash drawer balancing
  • Payment processing
  • Customer greeting
  • Customer assistance
  • Coin counting
  • Cash management
  • Cash counting machine operations
  • Credit and cash transactions
Experience
Dental Receptionist, 02/2020 - Current
Dental Care Alliance Roswell, GA,
  • Answered and managed incoming calls and emails.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Dental Assistant, 02/2019 - Current
Hackensack University Medical Center Lakewood, NJ,
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Built loyal patient following and retained patients by providing empathetic and caring service.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns and much more.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments and educating patients.
  • Entered patient data into dental records system using Dentrix and observed all confidentiality rules to maintain patient privacy.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Cashier, 11/2016 - 10/2017
Amita Health Vernon, CT,
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Education and Training
High School Diploma: , Expected in 04/2017
-
Delta College of Arts & Technology - Baton Rouge, LA
GPA:
Status -
  • Major in Dental assistant
  • Honor Roll
  • 3.0 GPA

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Resume Overview

School Attended

  • Delta College of Arts & Technology

Job Titles Held:

  • Dental Receptionist
  • Dental Assistant
  • Cashier

Degrees

  • High School Diploma

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