Highly knowledgeable and efficient Front Desk Dental Assistant with training and administrative expertise to successfully manage continuous flow of patients. Proficient in reception work, practice management support and procedures. Moves easily between different tasks each day to provide assistance in different areas. Responsible Dental Receptionist with an excellent comprehension of patient confidentiality laws. Skilled at understanding dental and medical terminology. Able to provide courteous reception services over the phone and face-to-face.
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Answering Phone calls Professionally
Scheduling appointments
Greeting Patients
Entering patient's information
Verifying Insurances
Collecting Payments
Dismissing Patients and making sure they understand the reason of their next appointment
Taking X-rays
Setting up treatment room for different procedures, breaking down room disinfecting chairs, and sterilizing instruments
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Positioned patients for treatment by making chair adjustments, changes in treatment and prepared necessary equipment for procedures.
- Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and writing notes as well as collecting payments.
- Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques and stating the importance of following the doctors recommendations regarding their treatment.
- Entered patient data into dental records system using Easy dental and observed all confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and materials to support dentists during procedures.
- Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, [mixing cement] and taking final x-rays.
- Laid out dental instruments and equipment before procedures.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Gathered medical information, dental health history and vitals from patients.
- Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details, showing videos of treatment asking patients if they have a medical condition that we should be aware of and making sure patients take their medications.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and high speed handpiece equipment.
- Supported dentist chairside with procedures including Root Canal, Fillings and Crown prep.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Laid out dental instruments and equipment before procedures.
- Gathered medical information, dental health history and vitals from patients.
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Resume Overview
School Attended
- Santa Ana College
- Golden West College
- Huntington Beach Adult School
Job Titles Held:
- Dental Front Office Receptionist
- Dental Assistant
- Dental Assistant
Degrees
- High School Diploma
- Some College (No Degree)
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