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Dental Coordinator And Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Windows and Dentrix.

Skills
  • Team management
  • Process improvement
  • Relationship development
  • Operational improvement
  • Problem resolution
  • Project organization
Work History
01/2008 to 07/2013
Dental Coordinator and Receptionist Cumming Dental Associates City, STATE,
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling fifty+ callers per day.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Completed and filed financial documentation for accounting purposes.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Answered phone calls and messages for eight dentists and 9 hygienists in the facility, scheduling appointments and handling patient inquiries.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged patients.
  • Managed master calendar and scheduled appointments for seventeen providers based on optimal patient loads and clinician availability.
  • Organized patient files and streamlined operations to improve efficiency.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
03/2002 to 01/2008
Dental Coordinator and Receptionist Children's Dentistry At Hamilton Mill City, STATE,
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling fifty+ callers per day.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Answered phone calls and messages for three dentists and 5 hygienists in the facility, scheduling appointments and handling patient inquiries.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Managed master calendar and scheduled appointments for eight providers based on optimal patient loads and clinician availability.
  • Organized patient files and streamlined operations to improve efficiency.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
01/2002 to 03/2003
Dental Coordinator and Receptionist Cumming Dental Associates City, STATE,
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling fifty + callers per day.
  • Completed and filed financial documentation for accounting purposes.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Managed master calendar and scheduled appointments for eight providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Expected in 06/2000
High School Diploma:
Forsyth Central High School - Cumming, GA
GPA:
Expected in
: English, Sociology
Jacksonville State University - Jacksonville, AL
GPA:
Expected in
: Communications
Gainesville College - Gainesville, GA,
GPA:
Expected in
: Computer Science
Strayer University - Washington, DC
GPA:
Expected in
: Medical Coding
University Of North Georgia - Dahlonega, GA
GPA:

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Resume Overview

School Attended
  • Forsyth Central High School
  • Jacksonville State University
  • Gainesville College
  • Strayer University
  • University Of North Georgia
Job Titles Held:
  • Dental Coordinator and Receptionist
  • Dental Coordinator and Receptionist
  • Dental Coordinator and Receptionist
Degrees
  • High School Diploma

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