Dedicated Customer Service Representative talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 3 years of experience in quickly resolving technical issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Personable and dedicated Customer Service Representative with extensive experience in the Customer Service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
As the former Class President at Oglethorpe University, I managed event planning on behalf of my class that prioritized personal health, financial literacy, as well as their overall career development. My time on Student Government allowed me to exercise my personable attitude, and aided me in my advances to connect with the student body in an effort to provide efficient representation. As Class President I was also tasked with creating a budget/expense spreadsheet using Microsoft Excel in order to give the Student Government an accurate depiction of all event expenses as well as materials.
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